ESAF Small Finance Bank Operations Executive Reviews
based on 6 reviews
Updated 9 Jul, 2024
Overall Rating
2.5/5
How AmbitionBox ratings work?
Category Ratings
2.9
Skill development
2.7
Salary & Benefits
2.7
Promotions/Appraisal
2.5
Company culture
2.5
Work-Life balance
2.2
Job Security
1.9
Work Satisfaction
ESAF Small Finance Bank is rated
2.5 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ESAF Small Finance Bank is rated
2.5 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Operations Executive in
Thrissur
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2024
Likes
FD rates and SB rates is better .
Dislikes
After working with ESAF for the past 1 year I feel like I have wasted a valuable year of my career.
Nothing to like about this organization except for some of the nice colleagues I worked with.
Worst internal politics.Worst senior r management who’s main focus is non gossiping.
I will never recommend this organization to any other person.
Do not join this company even if you are desperate for a job.
Extended working hours with no monetary benefits and yet your hard work won’t be recognized....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Operations Executive in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2024
Likes
The only thing I like less in ESAF Small Finance Bank is the offices, the sales work is very dirty
Dislikes
There is a discussion on social and culture here but the work is just the opposite of that. I don't like it at all. Here they say something else and do something else. It is more of a show than a work.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Gadarwara
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2024
Likes
ESAF bank is a good organization and improving bank job instability 100% our MD sir very good nature for all employees
Dislikes
Some issues for customer service related for example atm pin generate process not esy mobile number process very problematic current account opening process difficult compression other bank
Customer Service Executive in
Aurangabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Esaf is the best organisation ever I've seen. that was my first job..they give me opportunity to do this..I've learnt many things specially how to communicate with customer....how to manage all system...and specially esaf gave me respectful life....and etc....
Dislikes
Nothing....
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Good salary and benefits
Dislikes
Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS...Read More
Work Details
Work timings: Flexible Timings
Senior Officer in
Dehradun
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Working environment and cooperation of senior is good.
Dislikes
Job location is not provided at right place so that employee can perform at impressive level.Job location distance is so vast which create problem in doing the business and as well as to main work life balance
Deputy Manager in
Thrissur
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2024
Likes
Work life balance.
Approachable team leads and heads.
Positive work environment.
Decent opportunities.
Dislikes
HR policies is the worst. Hike and promotion is only for name sake. If you put your papers you will get your FnF after 3.5 months months with notice period of 2 months. There many policies like this which will hamper your growth, learning and financial planning.
Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Officer in
Mumbai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Apr 2024
Likes
It's a very nice job for fresher to start there to start there Carrera and to grow well highly recommended
Dislikes
There is no doubt obout dislike
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Coimbatore
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Good Culture
Dislikes
I resign november 2nd still yet I did not received my salary and reliving letter..so that's 1ly I give dislike. Overall organisation culture good.
Relationship Manager in
Balangir
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Yes Everything is good
Dislikes
Improvement of working policy and improvement of internal political culture
Senior Officer in
Mysuru / Mysore
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Take care
Dislikes
Immediately get transfer without Inttimetion
Senior Officer in
Thrissur
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Good for explore our selves.
Dislikes
Beyond Ambience
Work Details
Work timings: Flexible Timings
Other ESAF Small Finance Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Sales Manager in
Washim
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Work time
Dislikes
1. Communication Gape.
2. Frequently transfer.
3. Salary Issues no clarity on deductions and Do not provide F&F statements
No proper working parameters
Work Details
Work policy:
other
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
Chandrapur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Bank policy is very well and I learned to banking services
Dislikes
It is not like that people take advantage of unsecured loans and it becomes very difficult to recovery
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Teller in
Sangamner
Full Time
·
Finance & Accounting - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2024
Likes
A career with ESAF is about transforming and creating an impact on customer lives. Thus each employee of ESAF is not just engaged by pure financial returns, but also by the meaningful work they do and the opportunity to give back to the community.
Dislikes
Work hours: Some employees say that work hours are unscheduled and can be more than 11 hours
Assistant Customer Service Manager in
Wardha
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
In Esaf policy Good Like a Biersness not allowed same Treat with male and Female employees. And Work culture best To Others Organisations.
Dislikes
1 year ago I Promotion exam Crack Promotion list Name Also but Location not a Suggested so Till time My promotion hold
Brach Operation Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Esaf Bank is Promoting IIBF Certifications which candidate can qualify and claim for incentives which is much higher than actual exam fees.
Dislikes
Work Culture, Ethics & Management is very poor.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Management Trainee in
Thrissur
Full Time
·
Retail liabilities Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2024
Likes
ESAF is the best place to work. I am working in Head Office. The work culture is extremely good and people are supportive.
Dislikes
Need more employees
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Sales Officer 1 in
Bangalore / Bengaluru
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Sep 2024
Likes
I like the office infrastructure
Dislikes
Way too much pressure, forced to cold call most of the time, if you are working here forget your personal life because you are always under pressure, you are forced to open accounts everyday
Work Details
Work days: Monday to Saturday
(Strict Timings)
Brach Operation Manager in
Palakkad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Very bad experience from Esaf bank, no culture, operations staff not aware about operations well, heavy pressure in Life insurance products also DA actions for silly matters, overall bad experience from my career ever.
Dislikes
Overall very worst experience from Esaf bank
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Erode
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2024
Likes
Operation team
System orientation
E mail handling
Reporting
Fills management
Document maintenance
Loan disbursement
Ticket raised
Dislikes
Dislikes are insurance handling
Work Details
Work days: Monday to Friday
(Flexible Timings)
Brach Operation Manager in
Ambassa
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Branch employees
Branch operation
Dislikes
As a new bank in North east putting to much pressure for sales
Not having any people to maintain operation, as BOM have to do sales like sales officer
Seniors are not at all cooperative, only looking for their benefit
Bank backend system is not cooperative
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about ESAF Small Finance Bank's Operations Executives
How is ESAF Small Finance Bank to work for?
ESAF Small Finance Bank is rated 2.5 out of 5, based on 6 reviews by employees on AmbitionBox.
ESAF Small Finance Bank is known for Skill development which is rated at the top and given a rating of 2.9. However, Work Satisfaction is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at ESAF Small Finance Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ESAF Small Finance Bank?
According to AmbitionBox ratings, ESAF Small Finance Bank employees rate its salary and benefits as 2.7 out of 5. You can know more about ESAF Small Finance Bank Salaries at AmbitionBox
How is the work culture at ESAF Small Finance Bank?
Work culture is rated 2.5 at ESAF Small Finance Bank by 6 employees. While job security is rated 2.2 and work-life balance is rated 2.5 at ESAF Small Finance Bank. Read detailed reviews by employees of ESAF Small Finance Bank on AmbitionBox.