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Epicor Software Corporation

Compare

3.7

based on 174 Reviews

Video summary

Filter reviews by

Epicor Software Corporation Customer Success, Service & Operations Department Reviews

Updated 1 Mar, 2025

Overall Rating

4.5/5

based on 11 reviews

Rating distribution

6 (54.5%)

2 (18.2%)

0 (0%)

1 (9.1%)

2 (18.2%)

Category Ratings

4.6

Company culture

4.5

Work-life balance

4.4

Work satisfaction

4.3

Salary

4.0

Job security

3.7

Skill development

3.7

Promotions

What employees say about Epicor Software Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

67% employees reported

Strict (5.30pm - 2.30am)

88% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

3 reviews

4.5

Rated by Men

8 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.5

• 11 Reviews

Engineering - Software & QA

3.6

• 93 Reviews

IT & Information Security

4.0

• 14 Reviews

Product Management

3.6

• 7 Reviews

Consulting

2.2

• 6 Reviews

Data Science & Analytics

3.4

• 5 Reviews

11 reviews found

Sort by: Popular

Senior Technical Specialist in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2024

Likes

Work life Balance Internal Job Transfers

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing to say

Technical Application Specialist in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2023

Likes

Having good benefit

Salary - Good
Company culture - Excellent

Dislikes

Micro management

Skill development - Poor
Job security - Bad
Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Technical Specialist in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2023

Likes

Individual growth and culture

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike about

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Technical Support Engineer in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2023

Likes

Good company

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes as such

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Application Support Specialist in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jan 2023

Likes

The Culture, The Team

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Lead Application Specialist in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2025

Likes

Work life balance. Promotions & appreciation. Free transport & meals.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Specialist in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2022

Likes

Compensation and benefits are good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Epicor Software Corporation.

Technical Application Specialist in Bangalore Rural

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 13 Apr 2022

Likes

Good working environment , pathetic manager that i worked under .

Salary - Excellent
Company culture - Good

Dislikes

Mangers in the company are not qualified .not just my team but from other teams aswell.

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Work life balance is somewhat better then other company

Work days: Rotational Shift (Strict Timings)

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Application Support Analyst in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2021

Likes

Work culture

Salary - Good
Work-life balance - Good

Dislikes

Management is not supportive for emplpyee

Promotions - Poor

Work Details

I worked as a Application support analyst

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Manager in Bangalore / Bengaluru

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2021

Likes

Nill

Dislikes

Nill

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Consultant in Bangalore / Bengaluru

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 08 May 2019

Likes

Job security - Good
Work-life balance - Good

Dislikes

Management is horrible. You can only grow if you know oiling and buttering. Support Managers are horrible. They have no product or tool knowledge, neither they have the concepts. All they need is buttering. Do not join this company.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Management is horrible. Epicor has no wok ethics. Support Managers are horrible, all they need is oiling and buttering. Not a Good place to work. HR team is very very weak an do not have any say.Support managers have no concept of what they are doing.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Epicor Software Corporation reviews submitted by Epicor Software Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Epicor Software Corporation is the right co...Read more

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Epicor Software Corporation Customer Success, Service & Operations Department Reviews Reviews

Epicor Software Corporation Salaries in Customer Success, Service & Operations Department in India

Technical Application Specialist 14 salaries	₹5.2 L/yr - ₹12 L/yr
Application Support Analyst 5 salaries	₹6.4 L/yr - ₹7.3 L/yr
Product Application Specialist 3 salaries	₹8.7 L/yr - ₹11.5 L/yr
Application Support Manager 2 salaries	₹28.8 L/yr - ₹36.8 L/yr
Senior Product Developer 2 salaries	₹16 L/yr - ₹25.3 L/yr