Enser Communications Customer Success, Service & Operations Department Reviews

Likes

Nothing

Dislikes

Everything

Work Details

Work timings: Flexible Timings

Likes

Good company

Dislikes

Incentives are getting late

Likes

There is nothing to like in the entire organization. Not even a little bit.

Dislikes

One of the worst organisations to work with... ★ I was working for Acko Process, and even after working for more than 3 years , I was surprised to know that salary provided to Freshers was higher than tenured agents like me. ★ Tenured agents among us were promoted to SME. But it was just a hoax as being a SME still had to audit calls , prepare reports as well as take calls. I mean what's the point of getting promotion if one has to sit on calls. And even if you are promoted as TL or SME, you would be working as an Associate after switching to a different company. ★ The company never releases the incentive on time. And if you apply for the resignation, they'll eat up all your incentive. All they do is just, using false hopes and promises to retain the employees. ★ They don't follow any standard operating procedure, and terminated an employee who was working with us since last 3 years. Morever they kept her in hope that they'll promote her. When she finally realised that all this was just a trap to retain her and control the already increasing attrition rate in the company, she resigned and was given ultimatum to work diligently for rest of the days. During the notice period, she had to take leave for a day for a foreseen urgent cause. She was willing to work on her week off to compensate the same, but they terminated her on spot. I mean they don't even care for the loyal and tenured employees like us. There is no point of working in such an organisation where there is no respect to the employees . Ultimately I'll recommend you to not work in such a pathetic organization. Even if you want to work I'll tell you what to do to for a safe play. * Just keep a backup, so that in case you are terminated you can easily switch. * Keep flattering your supervisors , and bear any harassment , if they do....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Meet so many good human beings who are suffering because of this companies terrible policies

Dislikes

Everything

Likes

Good environment, good management

Dislikes

No any issue with Enser, everything is alright

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Environment

Dislikes

Week off system. You need to provide compoff & you need to decrise prohibition period as well

Likes

company me incentive ka koi fix nhi hai very bad experience in this company ,no increment in salary after 1 year completed .

Dislikes

dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Miltiple team

Dislikes

A lot of population with bad management

Likes

Nothing

Dislikes

Everything is worst Salary not on time

Likes

I really love flexibility here. I get to learn a lot from the management. Everyone here is friendly & understanding.

Dislikes

None as for now.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Excellent work place to work.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.