eClerx Quality Manager Reviews

Likes

Friendly environment

Dislikes

Salary hike is less and could be more.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Work culture

Dislikes

Appraisal and promotion

Likes

Work environment was great❤️.

Dislikes

The promotion rate is not that much good. People have to spend so many years to get promoted.

Work Details

Work policy: They provide WFH when it is required for an employee.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was a nice experience

Dislikes

No skill development or training programmes are conducted

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

eClerx is a good platform to start your career and stay for an year or 2. There are certain learning programs which are good.

Dislikes

This company does not value talent, honesty or hard work. If you want to survive in this company better have a great rapport with senior management and you are good to go. You can leave your talent or skills outside the gates as there is no consideration for the same. Work culture is pathetic and management is doomed. Even expectantladies or severely sick people are not spared and can be asked to come to office at any point of time and nobody will listen to griviences. Salaries are disaster....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Environment And work with beauties

Dislikes

Less salary Complete the target daily..

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment

Dislikes

Nothing, all are good

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good for job security but appraisal and hike and per and benefits are too much low they need to improve. and about company work culture is totally depend on team and management.

Dislikes

Managers not understanding work culture is not good. management every week calculate ODC hrs this very pathatic.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Work Exposure is good

Dislikes

They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Some of the staffs.

Dislikes

Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

eClerx overall is a good company but the management is worst

Dislikes

Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More

Likes

In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.

Dislikes

No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good place to kickstart hour career as a fresher. You learn about how corporate culture works.With eClerx you get a chance to work with top investment banks learn everything you can and move on.

Dislikes

Work culture is really very poor, pls don’t expect any work life balance. I had to stretch 4-5 hours ahead of my shift time to handle the volume spike without any kind of appreciation for the efforts . This was my personal experience might vary from team to team.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Very much disappointing company.. I would not refer to anyone

Dislikes

No management.. no job satisfaction... No growth... No work life balance....work stress... Management issues...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the work culture and people are always ready to help you.

Dislikes

Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Transportation that also chargeable Nothing else that I feel like in this organisation

Dislikes

Very very poor management even higher level too. HR also taking side from managers and higher management. Very low pay, performance bonus only favourate employees. No policy benefit Lot's of politics this all are financial markets vartical specially for Pune

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.