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Dunkin' Donuts

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3.5

based on 116 Reviews

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Dunkin' Donuts Customer Success, Service & Operations Department Reviews

Updated 22 Mar, 2025
Overall Rating
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3.1/5
based on 10 reviews

Rating distribution

Category Ratings

4.0

Salary

2.6

Job security

2.4

Work-life balance

1.8

Company culture

1.8

Skill development

1.8

Promotions

1.8

Work satisfaction

What employees say about Dunkin' Donuts?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

Flexible timing

43% employees reported

Within city

Within city

50% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

1 reviews

2.9
male

Rated by Men

9 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.1
 • 10 Reviews
Food, Beverage & Hospitality
3.7
 • 53 Reviews
Sales & Business Development
4.0
 • 4 Reviews

10 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Dunkin' Donuts reviews submitted by Dunkin' Donuts employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dunkin' Donuts is the right company for you. 57%... employees reported the work timings at Dunkin' Donuts as Strict timing. Read more
Dunkin' Donuts Salaries in Customer Success, Service & Operations Department in India
Operations Coordinator
2 salaries
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₹7.2 L/yr - ₹9.2 L/yr

Store Manager
1 salary
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₹4.9 L/yr - ₹8.7 L/yr

Territory Manager
1 salary
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₹21.6 L/yr - ₹27.6 L/yr

HR Associate
1 salary
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₹4.5 L/yr - ₹5.8 L/yr

Supervisor
1 salary
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₹4.9 L/yr - ₹6.2 L/yr

Explore more salaries
Employee Benefits at Dunkin' Donuts Customer Success, Service & Operations Department
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
5 total responses
+1 more benefit
Compare Dunkin' Donuts with

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3.7
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