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DTDC Express CRM Executive Reviews

Updated 11 Feb, 2025

Overall Rating

3.9/5

based on 32 reviews

Rating distribution

5

13 (40.6%)

4

14 (43.8%)

3

4 (12.5%)

2

0 (0%)

1

1 (3.1%)

Category Ratings

4.2

Job security

4.0

Work-life balance

3.9

Company culture

3.9

Work satisfaction

3.8

Skill development

2.9

Salary

2.8

Promotions

What employees say about DTDC Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

48% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

24 reviews

4.2

Rated by Men

7 reviews

DTDC Express is rated 3.9 out of 5 stars on AmbitionBox, based on 32 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

DTDC Express is rated 3.9 out of 5 stars on AmbitionBox, based on 32 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in DTDC Express CRM Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

32 reviews found

Sort by: Popular

CRM Executive in Vijayawada enikepadu

Customer Relationship Management Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Oct 2021

Likes

Good work environment and culture teammates are supportive and the management is transparent there is huge cafeteria and gaming arcadefor chilling company policies are good appraisal s are fair and they give good salary hike and bonus every year

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is a lot of politics and management doesn't address our issues salary is decent but career growth is slow there is bond of 2 year's before which you cannot resign on the job training is not given to new joinees

Work Details

The job is quite interesting I struggled a bit in the beginning as there was no formal training session I learnt everything on the job I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Growth and hike

CRM Executive in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2025

Likes

Job security - Good
Company culture - Good

Dislikes

Promotions - Poor

Overall Rating

Average

CRM Executive in New Delhi

Full Time

·

SCM & Logistics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2024

Likes

Over all good

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary not good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CRM Executive in Kolkata

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 Aug 2023

Likes

Job is secure.

Job security - Good

Dislikes

Bad appraisal, bad work culture, bad environment, no benefits. Toxic workplace.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Explore industry insights, find exclusive jobs & unlock exciting rewards

CRM Executive in Gurgaon / Gurugram

Full Time

·

CRM Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 May 2023

Likes

Too many things for learning, job security, some other activities do in this organisation many times.

Job security - Good

Dislikes

Nothing

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Read DTDC Express CRM Executive Reviews based on locations

3.8

Mumbai

(6)

3.9

New Delhi

(4)

CRM Executive in Nagpur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2023

Likes

Very good organization very familiar staff

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

CRM Executive in Patna

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2022

Likes

Mails and calling for attend customer

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about DTDC Express.

CRM Executive in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2023

Likes

DTDC is the best place to work. Hence making the choice to work there may help you.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

DTDC cant provide same snacks in all celebrations. Need to provide variety of snacks.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

CRM Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2023

Likes

Employees are very good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CRM Executive in Tiruppur

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Aug 2023

Likes

Very good company and developed skills

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nill

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

CRM Executive in Kolkata

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2023

Likes

Office environment was good, friendly and good for skills development learning.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Good appraisal was not happen in every year.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

CRM Executive in Mumbai

Full Time

·

CRM Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jul 2019

Likes

I started working at DTDC courier five years ago and I am thoroughly enjoying my time here. The past year have been a great learning curve for me initially working in customer service and now as cs manager I have gained knowledge beyond my belief. I have been blessed to work with many wonderful people who have taught me so many and have given me the opportunity to grow successfully.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

CRM Executive in New Delhi

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2021

Likes

Its good to work, but politics is being playing throughout the Teams... No one even looks you how best you had given team only pulling legs of each other.

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

having politics in teams with HR

Work Details

Its good

Work timings: Strict Timings

Work related travel: This is a desk job.

CRM Executive in Gurgaon / Gurugram

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Career growth, work culture, company policy all things are good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

CRM Executive in Mumbai

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2022

Likes

It's my first job, i learned some knowledge about my process and also team support me

Dislikes

Not satisfied with Career growth and other opportunities

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

CRM Executive in Airport

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2022

Likes

All good systematic work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

All good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CRM Executive in Mumbai Goregaon

Full Time

·

Customer Relationship Management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2022

Likes

Friendly Atmosphere..

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

CRM Executive in Coimbatore

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2021

Likes

It is an excellent place for growing our skills. Good security for employees

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nil

Work Details

Good

Work timings: Flexible Timings

CRM Executive in New Delhi

Customer Relationship Management Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Feb 2021

Likes

Provide full salary with in time

Skill development - Good
Job security - Good

Dislikes

People not Frank...back bieching

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

CRM Executive in Bhubaneswar

Customer Relationship Management Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Dec 2020

Likes

Good Place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

There is lot of policts and the management doesn't address our issues.

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

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More about working at DTDC Express

HQ - Bangalore/Bengaluru, Karnataka, India
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1k-5k Employees (India)

People also ask about DTDC Express's CRM Executives

How is DTDC Express to work for?

DTDC Express is rated 3.9 out of 5, based on 32 reviews by employees on AmbitionBox. DTDC Express is known for Job security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at DTDC Express read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at DTDC Express?

According to AmbitionBox ratings, DTDC Express employees rate its salary and benefits as 2.9 out of 5. You can know more about DTDC Express Salaries at AmbitionBox

How is the work culture at DTDC Express?

Work culture is rated 3.9 at DTDC Express by 32 employees. While job security is rated 4.2 and work-life balance is rated 4.0 at DTDC Express. Read detailed reviews by employees of DTDC Express on AmbitionBox.

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DTDC Express CRM Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 32 DTDC Express reviews submitted by DTDC Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DTDC Express is the right company for you. 100% of employees re...ported the working days at DTDC Express as Monday to Saturday. 52% employees reported the work timings at DTDC Express as Strict timing. Read more

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DTDC Express CRM Executive Reviews

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DTDC Express CRM Executive Salary

based on 80 salaries

Unlock

₹1.8 L/yr - ₹4.7 L/yr

6% more than the average CRM Executive Salary in India

View more details

Employee Benefits for DTDC Express CRM Executive

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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