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DigiTech Call System Customer Success, Service & Operations Department Reviews

based on 68 reviews
Updated 24 Dec, 2024

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

2.5

Work-Life balance

2.5

Skill development

2.4

Job Security

2.4

Work Satisfaction

2.3

Company culture

2.3

Salary & Benefits

2.2

Promotions/Appraisal

Top Mentions in DigiTech Call System Customer Success, Service & Operations Department Reviews

68 reviews found

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Top DigiTech Call System Interview Questions

Q1. 2. Sell me anything like pen/mobile/earphones etc.
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Q3. How you handle a angry customer?
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People also ask about DigiTech Call System's Customer Success, Service & Operations Department

Is DigiTech Call System's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 152 employee reviews, it's clear that most employees have a below average experience working at DigiTech Call System's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 2.5, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does DigiTech Call System's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, DigiTech Call System's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.3 out of 5, based on 152 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about DigiTech Call System's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at DigiTech Call System's Customer Success, Service & Operations Department, click here.
How is the work culture at DigiTech Call System's Customer Success, Service & Operations Department?
Work culture at DigiTech Call System's Customer Success, Service & Operations Department is rated 2.3 out of 5 by 152 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at DigiTech Call System's Customer Success, Service & Operations Department, click here.
How is the job security at DigiTech Call System's Customer Success, Service & Operations Department?
Based on 152 reviews on AmbitionBox, DigiTech Call System's Customer Success, Service & Operations Department employees rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at DigiTech Call System's Customer Success, Service & Operations Department. To read reviews about job security at DigiTech Call System's Customer Success, Service & Operations Department, click here.
Is work from home available at DigiTech Call System's Customer Success, Service & Operations Department?
According to AmbitionBox, 15% of DigiTech Call System's Customer Success, Service & Operations Department employees work from home permanently, 75% work from the office, and 10% follow a hybrid model, based on 20 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at DigiTech Call System's Customer Success, Service & Operations Department, click here.

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Work Policy at DigiTech Call System Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 20 reviews in last 6 months

Work from office

Work from office

75%
Permanent work from home

Permanent work from home

15%
Hybrid

Hybrid

10%

Other hybrid work policies

10%

Gender Based Ratings at DigiTech Call System Customer Success, Service & Operations Department

based on 66 reviews
2.7
Rated by 17 Women

Rated 2.7 for Work-Life Balance and 2.6 for Skill Development

women
2.6
Rated by 49 Men

Rated 2.5 for Work-Life Balance and 2.5 for Skill Development

men

Working Days at DigiTech Call System Customer Success, Service & Operations Department

based on 68 reviews
Rotational Shift
56%
Monday to Saturday
41%
Other
3%

Work Timings at DigiTech Call System Customer Success, Service & Operations Department

based on 68 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
35%
20%
9%
36% employees reported other strict timings

Shift Timings at DigiTech Call System Customer Success, Service & Operations Department

based on 68 reviews
Day shift
Night shift
78%
22%

Business Travel at DigiTech Call System Customer Success, Service & Operations Department

based on 68 reviews
No travel
72%
Within city
25%
Within country
3%
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