DHL Global Forwarding Assistant Manager Customer Service Reviews

Likes

If an individual is seeking long-term employment with an organization until their retirement, they have the opportunity to join the company, ensuring job security.

Dislikes

I found the role to be highly repetitive with limited opportunities for skill development or growth. Unfortunately, my experience with certain departments, particularly UK Customs, left much to be desired in terms of management and support. For individuals still motivated by optimism, the environment may offer some appeal, but based on my experience, it wasn’t the right fit for me." If you still drink mountain Dew and feel the same, "Daar ke aage Jeet hai," Then those people can join the company....Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good laptop was provided

Dislikes

Office location

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good support

Dislikes

Nothing for for words

Likes

Work Environment

Dislikes

Low Salary As per standard

Likes

Work life balance

Dislikes

Nothing to dislike

Likes

Work culture, office environment, benefits, flexibility

Dislikes

Low appraisal, political promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great company to learn a process.

Dislikes

Bias management and only Tamilnadu people will get promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Type of work is so good

Dislikes

There is nothing to say about DHL dislike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worked in Chennai shared services for 6 years. Had a very great and comfortable working experience. With good management and employee policies. Developement also good here and maintaining MNC decipline. As of now working in Hybrid module.

Dislikes

Sometimes, internal politics and stop from growth. But still you work hard and smart we can break the chain

Work Details

Work policy: One week office one week WFH

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is there if you have specific skill set. Learning & Development as usual. I can't see more benefits since most of benefits provides other MNC's companies as welll.

Dislikes

Promotion process at DHL GSC appears to be influenced by favoritism, as evidenced with recent exmaples. With the recent grade changes that disproportionately affected at DM and Manager levels. These individuals were demoted by two levels simply because they had opted for an IC role a few months prior. This decision seemed to disregard the extensive experience and team management skills over 10-15 years by these employees, contradicting the company's stated principle of employee development ground rule # 7 . Now it seems to have resulted in unintended consequences, moving in the opposite direction. Company failed to provide food coupons, and we have this issues coming up in every year by employees in Town Hall, since last 10-12 years. Variable night shift allowance Rs 200 and Rs 300 from 1am to 5 am. adds to the dissatisfaction. Employees who worked till 1 am in late afternoon or evening shift they did not get paid for Night shift allowance. Furthermore, HR's lack of support during Home loan processing, HR do not provide any confirmation to banks representative. I would not say they should do it for each and every small types of loan disbursement, but they should do it for home loan. Transportaion issues including inconvenient merging of drop-off and pick-up schedules, have led to numerous complaints. The recent decision to conceal the grade structure, while permissible for salary information, raises concerns about transparency and fairness within the org. With the recent example an IT head also terminated within 1 day, reason no one knows....Read More

Work Details

Work policy: 50/50 WFH and WFO - Any days during month from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Company is very good

Dislikes

Company is very good however the management is not good, Senior managers think Them as real gods and the employees are puppets!! Whatever decided by managers that is true, others are waste!! Americas collections team

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good organization for freshers.

Dislikes

No perks

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company , collegue , process , work culture and work life balance everything is good.

Dislikes

No Dislike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexible work model

Dislikes

Poor salary hikes and appreciations

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Work life balance Manager's Behaviour Not setting realistic goals so that no one can achieve and no appraisal can be given

Work Details

Work policy: 4 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.