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4.1

based on 3.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Dell Technical Support Engineer Reviews

based on 81 reviews
Updated 29 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.9

Company culture

3.8

Work-Life balance

3.7

Job Security

3.7

Salary & Benefits

3.5

Skill development

3.5

Work Satisfaction

3.1

Promotions/Appraisal

Top Mentions in Dell Technical Support Engineer Reviews

81 reviews found

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Top Dell Technical Support Engineer Interview Questions

Q1. Do you have expertise on windows and hardware troubleshootings?
Q2. What is DNS and how to check DNS server address?

Get interview-ready with top interview questions

View all 9 questions
Q3. What is difference between router and hub?
Q4. What is an endpoint and how to whitelist?
Q5. What is POP3 and IMAP protocols?

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People also ask about Dell's Technical Support Engineers

Is Dell a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 81 employee reviews, it's clear that most technical support engineers have an average experience working at Dell. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does Dell pay their Technical Support Engineers well?
According to AmbitionBox reviews, Dell technical support engineers rate their salary and benefits at 3.7 out of 5, based on 81 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Dell's technical support engineers salaries here and to read reviews specifically about salary and benefits at Dell for technical support engineers, click here.
How is the work culture at Dell for Technical Support Engineers?
Work culture at Dell for technical support engineers is rated 3.9 out of 5 by 81 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Dell for technical support engineers, click here.
How is the job security at Dell for Technical Support Engineers?
Based on 81 reviews on AmbitionBox, Dell's technical support engineers rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Dell for technical support engineers, click here.

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Gender Based Ratings for Dell Technical Support Engineer

based on 74 reviews
4.8
Rated by 19 Women

Rated 4.8 for Job Security and 4.8 for Company Culture

women
3.7
Rated by 55 Men

Rated 3.7 for Company Culture and 3.6 for Work-Life Balance

men

Working Days for Dell Technical Support Engineer

based on 81 reviews
Rotational Shift
58%
Monday to Friday
39%
Monday to Saturday
3%

Work Timings for Dell Technical Support Engineer

based on 81 reviews
Flexible timing
Strict (9am - 6pm)
Strict (3.30pm - 12.30pm)
49%
6%
6%
39% employees reported other strict timings

Shift Timings for Dell Technical Support Engineer

based on 81 reviews
Day shift
Night shift
65%
35%

Business Travel for Dell Technical Support Engineer

based on 81 reviews
No travel
76%
Within city
21%
Within country
3%
Dell Technical Support Engineer Salary
based on 408 salaries
₹3.2 L/yr - ₹14 L/yr
69% more than the average Technical Support Engineer Salary in India
View more details
cab
Office cab/shuttle
9 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
9 total responses
+5 more benefits
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