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Engaged Employer

Decathlon

Compare

3.9

based on 1k Reviews

Video summary

Filter reviews by

Decathlon Customer Relationship Manager Reviews

Updated 25 Jan, 2025

Overall Rating

4.3/5

based on 15 reviews

Rating distribution

10 (66.7%)

3 (20.0%)

1 (6.7%)

0 (0%)

1 (6.7%)

Category Ratings

4.1

Job security

4.1

Skill development

4.0

Company culture

3.6

Salary

3.6

Work satisfaction

3.5

Promotions

3.1

Work-life balance

What employees say about Decathlon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

42% employees reported

Flexible timing

73% employees reported

Within city

40% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

7 reviews

4.6

Rated by Men

6 reviews

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15 reviews found

Sort by: Popular

Customer Relationship Manager in Noida

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Jan 2025

Likes

Just handling customers

Dislikes

A lot of things Timing Work Salary Environment is full of negativity But now though I am not working there But things have changed a Bit like strict closing timing and 2 days off so this is good

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Customer Relationship Manager in New Delhi

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Nothing

Dislikes

Disaster management no growth people working like labour nothing ise good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Relationship Manager in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2024

Likes

Very good company.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Relationship Manager in Thane

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Aug 2023

Likes

The culture what it brings out of us and the energy we pass on to eachother

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

working on weekends

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Bangalore / Bengaluru

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Sep 2023

Likes

Gives opportunity to learn as much as you want.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Doesn't have a fair promotion system

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Jalandhar

Full Time

Fitness Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 12 May 2022

Likes

Lots of learnings and growth if you're energetic and potential

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Different nature of work have to handle by single person.perosn have to be versatile personality

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Relationship Manager in Bangalore / Bengaluru

Full Time

Customer Relationship Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Jul 2022

Likes

Amazing work atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing like that

Work Details

It's great

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about Decathlon.

Customer Relationship Manager in Gurgaon / Gurugram

Full Time

Sports Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Aug 2022

Likes

Goods environment

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Only one day off

Discover interview dos and don'ts from real experiences

Customer Relationship Manager in Hyderabad / Secunderabad

Part Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Oct 2023

Likes

Handball and basketball

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing as such

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 May 2022

Likes

Sports culture

Skill development - Good

Dislikes

Working more than 9 hours , no proper roster management.

Job security - Poor

Customer Relationship Manager in New Delhi

Retail Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2020

Likes

Flexible work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes shift timings

Work Details

Very satisfying

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Bangalore / Bengaluru

CRM Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2018

Likes

Work environment is completely very good

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Clashes between team/dapartments

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Customer Relationship Manager in Ahmedabad

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 May 2020

Likes

Paying us

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Belapur

Sports Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Aug 2021

Likes

Very good place to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Relationship Manager

CRM Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2020

Likes

Decathlon is a place where you will find only People who are passionate about sports. Even you will find Managers working on the same floor.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't have any experience as such to share dislikes about the organization.

Work Details

I started as a cashier and ended up as a CRM, Where i had learned how to interact with customers. Coordinating with other departments for the smooth process and to solve the Customer issue's.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Decathlon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Decathlon reviews submitted by Decathlon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Decathlon is the right company for you. 42% of employees reported the...Read more