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Crowne Plaza

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based on 562 Reviews

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Crowne Plaza Senior Guest Service Associate Reviews

Updated 12 Oct, 2023

Overall Rating

4.5/5

based on 6 reviews

Rating distribution

5

4 (66.7%)

4

0 (0%)

3

2 (33.3%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.5

Skill development

4.5

Work satisfaction

4.4

Company culture

4.2

Salary

4.2

Work-life balance

4.2

Promotions

4.0

Job security

What employees say about Crowne Plaza?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

80% employees reported

No travel

60% employees reported

View more detailed insights

Crowne Plaza is rated 4.5 out of 5 stars on AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Crowne Plaza is rated 4.5 out of 5 stars on AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Senior Guest Service Associate in Abu Dhabi

Full Time

·

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Oct 2023

Likes

Nothing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good company and good management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Guest Service Associate in New Delhi

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2020

Likes

Work culture was fine . Working time was fine.

Dislikes

They fire me in covid19 time , I'm not able to pay my loan back and this company is not secure for my future , they can pay us 30% of salary and if they can't pay 30-20-10% of salary so there is no problem we are not my family i understood I'm just a products so company will give me job until I'm profitable for them. I know nothing going to change.

Salary - Poor
Job security - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Guest Service Associate in New Delhi

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2020

Likes

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Overall Rating

Excellent

Senior Guest Service Associate

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2018

Likes

Two days off and good manager

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cafe food was not good . Breakfast always same no change

Promotions - Bad

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Guest Service Associate

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2019

Likes

I Happy with my job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

I Happy with work with my Hotel and the criteria is too much good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Crowne Plaza Reviews based on similar designations

3.7

Guest Service Associate

(26)

3.4

Trainee

(9)

4.8

Steward

(7)

5.0

Restaurant Manager

(6)

4.1

Waiter

(6)

Senior Guest Service Associate in Bangalore / Bengaluru

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2018

Likes

It's to help to build our career and management and Manger they well training

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not yet feel bad about crowne plaza

Work Details

It was good and it's helpful to my future

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Top trending discussions

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Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about Crowne Plaza?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Waiter in Muscat

Full Time

·

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

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Work-life balance

posted on 21 Jan 2024

Likes

Giving a nice service to guests and I have learned and trained very nicely good atmosphere

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Always showing parciolity between the staff between hotel staff and the casuals always discouraging managers were excellent but some captains and supervisors were very bad in the tropicana main restaurant showing big parciolity between Kerala staff and the other staffso I resigned my job

Job security - Bad
Promotions - Poor

Senior Steward in New Delhi

Full Time

·

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 10 Mar 2025

Likes

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Guest Service Associate in Gurgaon / Gurugram

Full Time

·

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Mar 2023

Likes

Positive atmosphere

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Salary and promoting

Salary - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Supervisor in Ahmedabad

Full Time

·

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Aug 2023

Likes

Very bad experience in Crown plaza Ahmedabad,staff working like a servant,and shift time is pathetic,if you are doing job in crown plaza, you will not satisfied from your mind also, always tention 🤢

Job security - Good

Dislikes

Specially working hours is very bad.

Salary - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Trainee in New Delhi

Full Time

·

Food, Beverage & Hospitality - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2024

Likes

Good ambience, good staff

Dislikes

Staff timings, long shift hours , staff room cleanliness.

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Work-life balance - Poor

Hostess in Gurgaon / Gurugram

Full Time

·

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Overall excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Trainee in Greater Noida

Full Time

·

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Oct 2023

Likes

Good behaviour staff

Dislikes

Long shift hours

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Hostess in Chennai

Full Time

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Food & Beverage Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 May 2022

Likes

All people very supported and specialy management team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is not good

Work Details

Rotential shift is there, all everything is good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Hostess in Kochi

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posted on 14 Jan 2023

Likes

Very friendly staff

Skill development - Excellent
Company culture - Excellent

Dislikes

Work hours

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Full Time

·

F&B Service Department

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Overall Rating

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Category Ratings

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posted on 02 May 2024

Likes

When I work in crown plaza I feel i am in perfect place for my future IHG teach me so many things.i really miss my previous place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have to work in abroad IHG properties but still i not received any queries form IHG CROWN Plaza

Work Details

Work timings: Flexible Timings

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

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posted on 15 Jun 2024

Likes

No jib security.too much interfare by other dpt...hr not supportive.overall not good for work anytime they fire .short staff work more

Dislikes

Everythink is bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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posted on 21 May 2024

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Likes

The management there was very good and everyone is very supportive 😊

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posted on 01 Oct 2024

Likes

Nothing

Dislikes

Management is disaster now..hr is terrible and GM is pathetic is not willing to listen staff..he listen only hr which is so pathetic..and most disaster is there training manger Sajna bhalla

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posted on 14 Nov 2024

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Great experience

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Crowne Plaza Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Crowne Plaza reviews submitted by Crowne Plaza employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Crowne Plaza is the right company for you. 80% of employees repo...rted the working days at Crowne Plaza as Rotational Shift. 80% employees reported the work timings at Crowne Plaza as Flexible timing. Read more

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Crowne Plaza Senior Guest Service Associate Reviews

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Crowne Plaza Senior Guest Service Associate Salary

based on 11 salaries

₹1.4 L/yr - ₹4.2 L/yr

7% more than the average Senior Guest Service Associate Salary in India

View more details

Employee Benefits for Crowne Plaza Senior Guest Service Associate

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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