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Cross Country Infotech

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3.2

based on 60 Reviews

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Cross Country Infotech Senior Process Associate Reviews

based on 4 reviews

Updated 20 Dec, 2024

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

3.1

Salary & Benefits

2.8

Job Security

2.8

Promotions/Appraisal

2.5

Company culture

2.5

Work Satisfaction

2.1

Work-Life balance

2.1

Skill development

4 reviews found

Sort by: Popular

Senior Process Associate in Pune

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 12 Apr 2024

Likes

Nouthing

Dislikes

It's a not really great company to make an BPO carrier, poor work culture, management differentiate between male and female employees, female employees get work from home, male employee get wfh only for 3 days in one month. Too much tenured undergraduate employees got promoted as a leader and process trainers they won't even have basic knowledge of how to deal with new joines, they won't respect employees hired from outside whether they are experienced once or fresher, they treat everyone as a fresher and will start domanating them, very poor work culture, core night shifts with no transport and no food facilities at night shifts you have to manage your own food for night shifts, while taking breaks, each and every time you have to punch your card as well as you have to mark your break on specific break tracker, most of the undergraduate poor English communication skills senior employees will always track your break and will unnecessary dominate you. Poor traning, you will hardly get 1 week of training, 2 days classroom and rest is buddyup with already working employees, after this you will get your daily production and quality target's you have to achieve it anyhow else you need to extend your shifts, you have to face dirty politics of tenured employees and leaders, tenured employees, process trainers and leaders are the decision makers in this company, HR and management team will only take any decisions by consulting with them, newly joined employees are nothing to them, whether that newly joined employe is experienced one or fresher....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Process Associate in Pune

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Sep 2024