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Creditas Solutions

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3.1

based on 124 Reviews

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Creditas Solutions Customer Success, Service & Operations Department Reviews

Updated 21 Feb, 2025
Overall Rating
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3.2/5
based on 31 reviews

Rating distribution

Category Ratings

3.5

Salary

3.0

Company culture

2.9

Work-life balance

2.8

Skill development

2.7

Work satisfaction

2.6

Promotions

2.5

Job security

What employees say about Creditas Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

80% employees reported

Strict (9am - 7pm)

Strict (9am - 7pm)

37% employees reported

No travel

No travel

96% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

8 reviews

3.3
male

Rated by Men

22 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.2
 • 31 Reviews
BFSI, Investments & Trading
2.4
 • 17 Reviews
Sales & Business Development
2.1
 • 8 Reviews
Finance & Accounting
4.3
 • 7 Reviews
Risk Management & Compliance
3.5
 • 5 Reviews
Human Resources
4.3
 • 5 Reviews
Top Mentions in Creditas Solutions Customer Success, Service & Operations Department Reviews
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31 reviews found

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Top Creditas Solutions Interview Questions

asked in Credit Counselor interview
Q1. What methods would you employ to collect payments from delinquent accounts?
View answer (1)
asked in Credit Counselor interview
Q2. What are Non-Performing Assets (NPA), and what does it mean to write them o ... read more
View answer (1)

Get interview-ready with top interview questions

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asked in Credit Counselor interview
Q3. What are accounts payable and accounts receivable?
View answer (1)
asked in Credit Analyst interview
Q4. What do you know about credit score?
View answer (1)
asked in Credit Analyst interview
Q5. What do you Know about NPA?
View answer (1)
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Read Creditas Solutions Reviews based on designations

3.0
 Credit Counselor

 (21)

3.8
 Credit Analyst

 (15)

2.7
 Counsellor

 (9)

2.8
 Team Lead

 (4)

2.6
 Credit Counsellor

 (4)

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People also ask about Creditas Solutions's Customer Success, Service & Operations Department

Is Creditas Solutions's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 31 employee reviews, it's clear that most employees have an average experience working at Creditas Solutions's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.5. Read reviews about salary and on AmbitionBox.
Does Creditas Solutions's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Creditas Solutions's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 31 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Creditas Solutions's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Creditas Solutions's Customer Success, Service & Operations Department, click here .
How is the work culture at Creditas Solutions's Customer Success, Service & Operations Department?
Work culture at Creditas Solutions's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 31 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Creditas Solutions's Customer Success, Service & Operations Department?
Based on 31 reviews on AmbitionBox, Creditas Solutions's Customer Success, Service & Operations Department employees rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Creditas Solutions's Customer Success, Service & Operations Department.

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Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 31 Creditas Solutions reviews submitted by Creditas Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Creditas Solutions is the right company for you. 80...% of employees reported the working days at Creditas Solutions as Monday to Saturday. 70% employees reported the work timings at Creditas Solutions as Strict timing. Read more
Creditas Solutions Salaries in Customer Success, Service & Operations Department in India
Credit Counselor
38 salaries
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₹2.5 L/yr - ₹4 L/yr

Credit Analyst
22 salaries
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₹2.5 L/yr - ₹3.5 L/yr

Credit Counsellor
10 salaries
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₹2.1 L/yr - ₹4 L/yr

Team Lead
9 salaries
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₹4.8 L/yr - ₹6 L/yr

Head Banking Operations
5 salaries
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₹18 L/yr - ₹25.5 L/yr

Explore more salaries
Employee Benefits at Creditas Solutions Customer Success, Service & Operations Department
healthInsurance
Health insurance
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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