Conneqt Business Solutions Senior Customer Support Executive Reviews
based on 19 reviews
Updated 28 Oct, 2024
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
2.8
Job Security
2.8
Work-Life balance
2.5
Salary & Benefits
2.4
Work Satisfaction
2.4
Skill development
2.3
Company culture
2.1
Promotions/Appraisal
Conneqt Business Solutions is rated
2.8 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
2.8 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Conneqt Business Solutions Senior Customer Support Executive Reviews
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19 reviews found
Sort by:
Popular
Senior Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2024
Likes
It's good experience because I have worked 2 years good environment work and place team leader also supporting employees
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Nothing no hike in salary
Dislikes
Very terrible
Work Details
Work timings: Strict Timings
Senior Customer Support Executive in
Navi Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jun 2024
Likes
Nothing just people and TL are Good and supportive otherwise no proper pc and headset
No appraisal just work like donkey
Dislikes
No appraisal management is worst
Senior Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2023
Likes
Freshers can take the experience
Dislikes
Nothing is good no facilities provided nor revert to any concern salary and deduction are frequent but increment will bhi 3%
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Bangalore Rural
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jul 2023
Likes
Nothing is there to like
Dislikes
Full politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Pocharam
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2023
Likes
Learning people management
Dislikes
No value for employees and seniors.
Worst management. Mostly they prefer ladies and showing partiality. No recognaisation for work and their talent about process. Moreover P.O.S.H cases are very badly and worst behaviour in office Atmosphere even though mangers, H.R, T.L's , A.M's also behave with same behaviour... I don't want to prefer this organisation to join new people....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
We have escalated your concerns to the respective teams and your feedback is currently under review. We would also appreciate hearing more to improve things if there are any specific issues.
You can reach out to us at hr.helpdesk@conneqtcorp.com to further this discussion.
Senior Customer Support Executive in
Pocharam
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Sep 2022
Likes
We can learn better things
Dislikes
worst company , bloody politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Nov 2022
Likes
Salary time to time
Dislikes
There are use politic for formation
Employer’s Response
Hi,
Thanks for the feedback, regarding your concerns about salary, please do approach the HR team for further discussion at hr.helpdesk@conneqtcorp.com.
It's a good company to kick start ua career in BPO, gain experience and resign ... Don't wait for promotion,if you do uh will be wastin valuable time of ua life, company culture is average, management is decent, even though dey may delay ua request/complaint but in da end dey will rectify however, Job security is there ,even though us process shifts to other state or locality they may move to other process in da same location uh working for, it may take sometime if there r lesser vacancies, so overall a decent company, Jus show up n do ua work without havin drama or hatred among colleagues n supervisors, n if ya do so.. trust me uh will build a platform for ua career in diz organisation. All the best...Read More
Dislikes
Cafeteria
Work Details
Bit pressure but uh have to go through pain to gain
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 23 Jan 2022
Likes
Working in q connect is like the managemenr is worst an there is no growth an compensation these are the two mainly reason for me to leave the organisation
Dislikes
Management is worst an there is no growth an compensation
Work Details
Na
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Bangalore Rural
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Overall good
Dislikes
Internal politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Support Executive in
Pocharam Ghatkesar Hyderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Event thing was good
Dislikes
Na
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Begumpet
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 May 2021
Likes
Nothing much yet
Dislikes
As per covid not providing work from home even they are looking for shift extension. No proper shift timings .
Work Details
Job is good but expecting increasing in salary hike
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Support Executive in
Ballari
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Worst management worst team leaders worst experience ever
Dislikes
Really the management worst they don't even care about the employee concern they just need revenue that's it and the worst manager and worst team leaders ever really the worst experience ever and the HR who is not supportive the employee who all are working their is just for need no one are happy their ( Bellary centre Karnataka )
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Pune
Canara bank Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2021
Likes
Work environment and head department was very supportive.
Work Details
Working with seniors was awesome and secure
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Feb 2020
Likes
I m not satisfied
Dislikes
This is fraud
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Support Executive in
Chennai
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Mar 2018
Likes
Easy process
Dislikes
No growth in carrier r salary.... No job security
Work Details
I will never recommend anyone to join in this company
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com
Senior Customer Support Executive in
Hyderabad / Secunderabad
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Apr 2019
Likes
The ambience and training provided is good. You have flexible shifts to work.
Dislikes
The growth is nill and salary is very less, long work hours for 10 hours . Also make you extend your work hours if there is any log in deviation or less work hours, compensate.
Work Details
Hectic and stressful.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
People also ask about Conneqt Business Solutions's Senior Customer Support Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 19 employee reviews, it's clear that most senior customer support executives have a below average experience working at Conneqt Business Solutions. Job Security holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about job security and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Support Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer support executives rate their salary and benefits at 2.5 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Conneqt Business Solutions's senior customer support executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer support executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Support Executives?
Work culture at Conneqt Business Solutions for senior customer support executives is rated 2.3 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer support executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Support Executives?
Based on 19 reviews on AmbitionBox, Conneqt Business Solutions's senior customer support executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Conneqt Business Solutions. To read reviews about job security at Conneqt Business Solutions for senior customer support executives, click here.
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