Conneqt Business Solutions Customer Service ExecutiveThane Reviews
based on 11 reviews
Updated 6 Jun, 2024
Overall Rating
2.7/5
How AmbitionBox ratings work?
Category Ratings
3.0
Company culture
2.9
Job Security
2.8
Skill development
2.6
Work-Life balance
2.6
Work Satisfaction
2.4
Salary & Benefits
2.2
Promotions/Appraisal
Conneqt Business Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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11 reviews found
for
"salary"
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Customer Service Executive in
Thane
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jun 2024
Likes
Ac temperature every body managed on own whether you are feeling good or not
Dislikes
Very terrible experience, it is sales more than customer service, they do not care about customer, they open their account without telling them charges. If you do not complete your sales target they will not let you go home, salary is on hold if you take leave of one day they will cancel yourweek off, they said there hospital is there you have to come to office even if you are serious</mark>.. they offered salary 19k but not going to give that much , insurance amount you have to pay from your salary, these things were not tell by them in interview, they told us you will be on bank pay roll in few years but public working since 3-4 years, thane...Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Thane
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Sep 2023
Likes
I like the most to making new friend in our process we make a lots of memory when I come in Q connect i have a very very good trainer like Abdul sir but after some time I have make lots of fun and participate in activities and also I have good team leader and managar
Dislikes
I am not satisfied with my salary it's very low amount and also some time when its some reason when my toss is not completed then our team leader make force to our employee to take extra call because of some training and quality breaks
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Thane
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Feb 2023
Likes
There is nothing to like. Company is fraud.
Dislikes
I was told I'll be paid x amount in offer letter, after working for a month when i check my pay slip amount is way much lesser than amount mentioned in offer letter. I've complained alot about this to each and every senior by meeting them personally all they do is fake promises. If company isso bad at managing a basic thing for employees thats salary</mark>. What more can we expect? Also we were told there will be no deduction in terms of insurance policy, even then that is been deducted. Salary is not paid on time & amount is also different. Worst company ever worked for. Senior says little portion of our salary comes from govt side. Is company already in loss? Is conneqt subsidized by govt? Who knows ? In my review never work for such a company and abscond. Atleast 10 people in this company abscond on every monthly basis....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thanks for the feedback, regarding your concerns about salary, please do approach the HR team for further discussion at hr.helpdesk@conneqtcorp.com.
Customer Service Executive in
Thane
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Nov 2023
Likes
So many salary concern
Dislikes
No salary increment and appraisal
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, International Travel.
Customer Service Executive in
Thane
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Apr 2023
Likes
Salary on time credit
Dislikes
Pressure to too much by TL and Managers
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
Concerning your issue with management, we are unhappy to hear about your inconvenience with the manager/ HR. However, I would appreciate hearing more to improve things if there are any specific issues.
You can reach out to us at hr.helpdesk@conneqtcorp.com to further this discussion.
Customer Service Executive in
Thane
Full Time
·
Kasarwadauli Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 18 Mar 2022
Likes
Salary at time
Dislikes
No increment no salary increment
Work Details
Best
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Thane
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Feb 2021
Likes
The collegue at our personal level are supportive
Dislikes
They hold the salary of employees if they deny to work in other process as per their will on benching period
Work Details
Work days: Monday to Saturday
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Customer Service Executive in
Thane
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Aug 2021
Likes
Work culture was good enough Helping TL throughout on floor. Work time is fixed for 9 hours no extra 1 minute which is actually good in this kind of field. Whoever who is joining on fresher must join the company and pay is also good enough higher then industry
Dislikes
Management is shit no one will take responsibility for their employees... Boys are fixed for night work only no rotational for boys rotational shift is only for girls
Work Details
I have been worked for 1year 2 months overall my work life was good at Q conneqt ... Only management won't help or back their employees in need for e.g leaves, shift timing, etc. Good for first timer to join as customer support executive
Speaking about job security, you'll get warning letter everyday. Although friendly culture but all you need is to be an dork and work like one.
Dislikes
The very first thing I hate the most about this company is, in the lockdown period they started transportation services but for only 4 months. After that the company stated that you've to come by your own transport everyday. Speaking about that they added travel by railway(without ticket) andif getting caught by TC , pay that fine and still come to office</mark>. Worst experince!
Secondly it conducts domestic firms so you should be ready to listen bad and abusive words/slangs and many more....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Thane
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2022
Likes
It is good company.. job is secured... No salary issue
Dislikes
NA
Customer Service Executive in
Thane
CSA Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2018
Likes
Salary is not saficient according work persure.
Dislikes
Yes, rude behebear of sinior
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
People also ask about Conneqt Business Solutions, Thane Customer Service Executives
Is Conneqt Business Solutions, Thane a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 11 employee reviews, it's clear that most customer service executives have a below average experience working at Conneqt Business Solutions, Thane. Company culture holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about company culture and career growth on AmbitionBox.
Does Conneqt Business Solutions, Thane pay their Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions, Thane customer service executives rate their salary and benefits at 2.4 out of 5, based on 11 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Conneqt Business Solutions, Thane's customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Thane for customer service executives, click here.
How is the work culture at Conneqt Business Solutions, Thane for Customer Service Executives?
Work culture at Conneqt Business Solutions, Thane for customer service executives is rated 3.0 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Thane for customer service executives, click here.
How is the job security at Conneqt Business Solutions, Thane for Customer Service Executives?
Based on 11 reviews on AmbitionBox, Conneqt Business Solutions, Thane's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Conneqt Business Solutions, Thane. To read reviews about job security at Conneqt Business Solutions, Thane for customer service executives, click here.
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