This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 6 Sep, 2023
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.0
Salary & Benefits
3.0
Work-Life balance
3.0
Skill development
2.0
Company culture
2.0
Promotions/Appraisal
2.0
Work Satisfaction
1.5
Job Security
CoinDCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CoinDCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Support Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Aug 2023
Likes
It was a good place to work until 2021. The CEO and HR policies are the only good thing.
Dislikes
The Senior Management and Mid Management is pathetic, the ones below the CEO till the manager level are all eating the company, no job security, pathetic Managers, no guidance on work, you can be asked to leave any time, always be prepared, no matter how old are you in the system or how much hard work you do, if you are not managers favorites you could be asked to leave some day.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello! Thanks for taking out the time to share your review about CoinDCX and we appreciate your views about our company policies and compensation. We hear you regarding your experience and we would appreciate if given an opportunity to discuss this further. You can reach out to us on hr@coindcx.com
Senior Customer Support Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2023
Likes
Overall there’s nothing much I would like to highlight.
Dislikes
Overall there’s nothing much I would like to highlight.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback would love to hear a little more about your experience.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Mumbai
Full Time
·
Trading, Asset & Wealth Management Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2024
Likes
The culture is employee friendly. You get to learn a lot. The work life balance here is superb.
Dislikes
There is a huge salary gap in the hierarchy. Favouritism and biased behaviour is there in the organisation.
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2024
Likes
Good peers, lot to learn
Dislikes
Work can be more challenging
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We appreciate you writing a review for us.
Customer Care Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 23 Sep 2023
Likes
Nothing to like anymore.
Dislikes
It used to be the BEST in everything. Now they only promote who is close to their leaders, who licks their toes. Performance does not matter. Even when they are laying off employees every other month, the non performers with bad habits are able keep their job.
The leadership is absolutely pathetic. They don't know how to lead yet they're getting lakhs to rupees deposited to their bank account. Ideally in the tough times, a company would keep best performers with best attitude. It's the opposite here. And those who perform, gets slammed by their leadership...Read More
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com
Customer Success Manager in
Mumbai Suburban
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 10 Jul 2023
Likes
My experience working with Coin DCX was not very pleasant, the company policy are employee centric, like the have unlimited sick leave and other benefits are very good
But it depends on your immediate boss who was an ******* didn't get any support from HR or any other team so in nutshell no matter how much they display they are employee centric but at the end of fbe day it's like any other corporate sh**t
Even though it's a Fintech company the systems they use are outdated and coz of which end Users ( Customer) suffers and eventually employees also
No job stability coz it's still a start up and crypto has no future in India
So bottom-line, only opt for this company if you HV no other option...Read More
Dislikes
Mentioned in the above box
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello! Thanks for taking out the time to share your review about CoinDCX and we appreciate your views about our company policies.
We hear you about your experience and would really appreciate if you can reach out to us on hr@coindcx.com
Analyst in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 31 May 2023
Likes
Working culture and people are amazing here
Dislikes
There's no proper training. You learn while working. Also there are no standard procedures.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We apologize for any issues you've encountered. We value your feedback and would like to resolve the situation. Please reach out to the HR team.
Customer Care Executive in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Aug 2023
Likes
The bedt company i have ever worked
Dislikes
There is nothing specific
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Delighted to hear your positive thoughts on our company—thank you!
Customer Care Executive in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Jul 2023
Likes
Nothing it was pathetic k can say
Dislikes
Everytime everything worst to work
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We apologize for any issues you've encountered. We value your feedback and would like to resolve the situation. Please reach out to the HR team.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2023
Likes
Company Culture
Dislikes
Not Applicable
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Employer’s Response
Thank you!
Analyst in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Feb 2023
Likes
Liked to work with my team they all are helpful, open minded. And like the hyabrid work system.
Dislikes
It's a startup organisation. Job security was total 0 (zero). Recently coindcx started laying off employee 100+, And i am also one of them. But organisation was denied this because of company market reputation. They give new name for this (Restructuring) bussiness unit.
Work Details
Work policy:
Mostly work from home only if any team related activities if manager wants to do then we visit at office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com
Customer Care Executive (working remotely)
Freelancer
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Very poor culture. No customer oriented approach. Always lax in attitude and never paying attention to any complaints. Very much useless company to invest your money.
Dislikes
No customer oriented approach
Useless
No response to customers
Other CoinDCX Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Marketing Manager in
Mumbai
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Great work culture
Dislikes
None that I can think of.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your review.
Key Account Manager in
Mumbai
Full Time
·
Strategic Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Outstanding culture, Outstanding management
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Employer’s Response
Thank you for your review.
Accountant in
Mumbai
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Work culture
Dislikes
Great place to work nothing is going concern
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your review.
Senior Executive Operations in
Bangalore / Bengaluru
Full Time
·
Operations / Strategy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Worstwork culture
Dislikes
Too much favouritism.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Employer’s Response
Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com
growth manager in
Bangalore / Bengaluru
Full Time
·
Digital Marketing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2024
Likes
- Good WLB
Dislikes
- Lacks good leadership
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com
Senior Quality Engineer in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Work culture
Skill development programs
Leadership team is very helpful
Dislikes
Nit getting fair promotions for the work . Salary hike only upto 20%
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2024
Likes
Good pay
Dislikes
No work life balance, no room for creative work, extreme politics and favouritism, no job security, micro-management
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com
Service Team Lead in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 May 2024
Likes
How they play with people and silently fired them by putting on PIP
Dislikes
bias culture of management
Promote people with toxic nature and fire people with good intention
Work Details
Work policy:
Three days a week
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com
Intern in
Mumbai
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2024
Likes
Good Work-life Balance
Dislikes
Low Salary
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about CoinDCX's Senior Customer Support Executives
How is CoinDCX to work for?
CoinDCX is rated 3.0 out of 5, based on 2 reviews by employees on AmbitionBox.
CoinDCX is known for Salary & Benefits which is rated at the top and given a rating of 3.0. However, Job Security is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at CoinDCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at CoinDCX?
According to AmbitionBox ratings, CoinDCX employees rate its salary and benefits as 3.0 out of 5. You can know more about CoinDCX Salaries at AmbitionBox
How is the work culture at CoinDCX?
Work culture is rated 2.0 at CoinDCX by 2 employees. While job security is rated 1.5 and work-life balance is rated 3.0 at CoinDCX. Read detailed reviews by employees of CoinDCX on AmbitionBox.