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3.3

based on 250 Reviews

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CityMall Customer Success, Service & Operations Department Reviews

based on 38 reviews
Updated 17 Jan, 2025

Overall Rating

3.4/5
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Category Ratings

3.3

Salary & Benefits

3.3

Skill development

3.0

Work-Life balance

3.0

Work Satisfaction

2.7

Promotions/Appraisal

2.7

Company culture

2.5

Job Security

Explore Reviews by Department

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3.2
 • 38 Reviews
3.5
 • 19 Reviews
2.4
 • 19 Reviews
3.1
 • 13 Reviews
4.1
 • 12 Reviews
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Top CityMall Interview Questions

Q1. How do I get a refund from Citymall? To refund money from XXXXXCity Mall fo ... read more
Q2. Minimum 10 th Pass

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Q3. How much experience in supply chain?
Q4. What are 3 good qualities of customer support associates
Q5. Sql Join / Window Functions in SQL
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Gender Based Ratings at CityMall Customer Success, Service & Operations Department

based on 37 reviews
2.7
Rated by 3 Women

Rated 3.3 for Skill Development and 2.7 for Work Satisfaction

women
3.4
Rated by 34 Men

Rated 3.4 for Salary & Benefits and 3.3 for Skill Development

men

Working Days at CityMall Customer Success, Service & Operations Department

based on 38 reviews
Monday to Saturday
80%
Rotational Shift
10%
Alternate Saturday off
5%
Monday to Friday
5%

Work Timings at CityMall Customer Success, Service & Operations Department

based on 38 reviews
Flexible timing
Strict (10am - 7pm)
Strict (11am - 8pm)
54%
8%
4%
34% employees reported other strict timings

Shift Timings at CityMall Customer Success, Service & Operations Department

based on 38 reviews
Day shift
100%

Business Travel at CityMall Customer Success, Service & Operations Department

based on 38 reviews
Within city
53%
No travel
36%
Within country
11%
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healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
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0 total responses
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