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Ciena Customer Success, Service & Operations Department Reviews

Updated 28 Mar, 2025
Overall Rating
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4.0/5
based on 18 reviews

Rating distribution

Category Ratings

3.9

Work-life balance

3.8

Company culture

3.8

Salary

3.6

Work satisfaction

3.3

Job security

3.2

Skill development

3.1

Promotions

What employees say about Ciena?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

85% employees reported

Flexible timing

Flexible timing

100% employees reported

No travel

No travel

72% employees reported

Gender based rating

4.5
female

Rated by Women

4 reviews

3.8
male

Rated by Men

11 reviews

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Top Mentions in Ciena Customer Success, Service & Operations Department Reviews

18 reviews found

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People also ask about Ciena's Customer Success, Service & Operations Department

Is Ciena's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 16 employee reviews, it's clear that most employees have a positive experience working at Ciena's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about work-life balance and on AmbitionBox.
Does Ciena's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Ciena's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 16 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ciena's Customer Success, Service & Operations Department salaries here .
How is the work culture at Ciena's Customer Success, Service & Operations Department?
Work culture at Ciena's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 16 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Ciena's Customer Success, Service & Operations Department?
Based on 16 reviews on AmbitionBox, Ciena's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Ciena's Customer Success, Service & Operations Department.

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