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3.1

based on 104 Reviews

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Ceipal Customer Success, Service & Operations Department Reviews

based on 22 reviews
Updated 6 Dec, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

3.2

Salary & Benefits

3.0

Skill development

3.0

Work Satisfaction

2.9

Promotions/Appraisal

2.9

Work-Life balance

2.6

Company culture

2.4

Job Security

Explore Reviews by Department

View All
Customer Success, Service & Operations
2.9
 • 22 Reviews
Sales & Business Development
3.0
 • 21 Reviews
Engineering - Software & QA
3.6
 • 20 Reviews
Production, Manufacturing & Engineering
1.9
 • 4 Reviews
Data Science & Analytics
3.2
 • 4 Reviews
Human Resources
4.3
 • 4 Reviews
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Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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AmbitionBox has 22 Ceipal reviews submitted by Ceipal employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ceipal is the right company for you. 100% of employees reported the working... days at Ceipal as Monday to Friday. 65% employees reported the work timings at Ceipal as Strict timing. Read more

Gender Based Ratings at Ceipal Customer Success, Service & Operations Department

based on 21 reviews
2.7
Rated by 6 Women

Rated 3.3 for Salary & Benefits and 3.0 for Work-Life Balance

women
2.9
Rated by 15 Men

Rated 3.2 for Skill Development and 3.0 for Work Satisfaction

men

Working Days at Ceipal Customer Success, Service & Operations Department

based on 22 reviews
Monday to Friday
100%

Work Timings at Ceipal Customer Success, Service & Operations Department

based on 22 reviews
Strict (6.30pm - 3.30am)
Flexible timing
Strict (2pm - 10pm)
43%
35%
7%
15% employees reported other strict timings

Shift Timings at Ceipal Customer Success, Service & Operations Department

based on 22 reviews
Night shift
Day shift
67%
33%

Business Travel at Ceipal Customer Success, Service & Operations Department

based on 22 reviews
Within city
47%
Within country
29%
No travel
18%
International travel
6%
Ceipal Salaries in Customer Success, Service & Operations Department in India
Associate Manager
6 salaries
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₹8.1 L/yr - ₹15 L/yr

Senior Executive
5 salaries
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₹5 L/yr - ₹9.2 L/yr

Product Support Executive
5 salaries
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₹4 L/yr - ₹6 L/yr

Senior Product Support Executive
5 salaries
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₹5 L/yr - ₹7.3 L/yr

Product Support Specialist
4 salaries
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₹6.7 L/yr - ₹8.2 L/yr

Explore more salaries
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