Carvana Reviews

Likes

Benefits, free snacks and drinks, you really do get the chance to turn around customer's experiences and are often times armed with good tools to handle most situations.

Dislikes

Toxic positivity is a huge problem. Also since the layoffs, it's been really difficult to actually advocate for customers since management is more concerned with bottom line. Often times, you feel like you're actually ruining customer's lives since you only really take calls if something is going wrong.

Work Details

Assisting customers over the phone with issues along the purchase process as well as explaining the benefits of purchasing through Carvana.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Great team environment

Dislikes

You get bounced around from team lead to team lead with no choice in the matter and a lot of times you get stuck with someone who feels the need to micromanage... Even though you've gotten plenty of promotions and raises along the way, and have proven yourself over and over. In 3 years I had over 5 different team leads.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Garbage people, culture, jealous cowards for supervisors and coworkers. Lie and say you have a family if you're single or no extra days until they can replace you. Miserable trash.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.