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Call 2 Connect Customer Success, Service & Operations Department Reviews

based on 82 reviews
Updated 19 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.4

Work-Life balance

3.3

Skill development

3.3

Company culture

3.2

Work Satisfaction

3.1

Salary & Benefits

3.1

Promotions/Appraisal

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Top Call 2 Connect Interview Questions

Q1. How many types of insurance?
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Q2. Previous CTC and expectations
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Q3. How many programming language do you know
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People also ask about Call 2 Connect's Customer Success, Service & Operations Department

Is Call 2 Connect's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 286 employee reviews, it's clear that most employees have an average experience working at Call 2 Connect's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Call 2 Connect's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Call 2 Connect's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 286 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Call 2 Connect's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Call 2 Connect's Customer Success, Service & Operations Department, click here.
How is the work culture at Call 2 Connect's Customer Success, Service & Operations Department?
Work culture at Call 2 Connect's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 286 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Call 2 Connect's Customer Success, Service & Operations Department, click here.
How is the job security at Call 2 Connect's Customer Success, Service & Operations Department?
Based on 286 reviews on AmbitionBox, Call 2 Connect's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Call 2 Connect's Customer Success, Service & Operations Department, click here.
Is work from home available at Call 2 Connect's Customer Success, Service & Operations Department?
According to AmbitionBox, 18% of Call 2 Connect's Customer Success, Service & Operations Department employees work from home permanently, 64% work from the office, and 18% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Call 2 Connect's Customer Success, Service & Operations Department, click here.

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Work Policy at Call 2 Connect Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

64%
Permanent work from home

Permanent work from home

18%
Hybrid

Hybrid

18%

Other hybrid work policies

18%

Gender Based Ratings at Call 2 Connect Customer Success, Service & Operations Department

based on 81 reviews
3.7
Rated by 31 Women

Rated 3.9 for Job Security and 3.8 for Work-Life Balance

women
3.1
Rated by 50 Men

Rated 3.2 for Job Security and 3.1 for Work-Life Balance

men

Working Days at Call 2 Connect Customer Success, Service & Operations Department

based on 82 reviews
Rotational Shift
49%
Monday to Saturday
39%
Monday to Friday
12%

Work Timings at Call 2 Connect Customer Success, Service & Operations Department

based on 82 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
56%
7%
5%
32% employees reported other strict timings

Shift Timings at Call 2 Connect Customer Success, Service & Operations Department

based on 82 reviews
Day shift
Night shift
83%
17%

Business Travel at Call 2 Connect Customer Success, Service & Operations Department

based on 82 reviews
No travel
63%
Within city
31%
Within country
4%
International travel
2%
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