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Call 2 Connect
3.2
based on 318 Reviews
Company Overview
Company Locations
Working at Call 2 Connect
Company Summary
Overall Rating
3.2/5
based on 318 reviews
14% below
industry average
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Work from office
78% employees reported
Rotational Shift
45% employees reported
Flexible timing
52% employees reported
No travel
64% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
11 employees reported
Cafeteria
7 employees reported
International/On-site exposure
1 employee reported
Professional degree assistance
1 employee reported
View all benefits
About Call 2 Connect
Founded in2003 (22 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitecall2connect.co.in
Primary Industry
Other Industries
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Call 2 Connect is a leading Information Technology Enabled Services (ITES) and BPO company. We offer world-class customer support solutions, back office & consultancy services through a network of over 1200 employees across offices in Mumbai, Patna, Noida (Delhi) and Bangalore. We deliver the entire spectrum of business process management (BPM) services across all our centres, including:
Business Process Outsourcing (BPO)
Call Centre - Voice & Non-Voice
Consulting
Soft skill training
Collection management
Telemarketing
In addition, we also offer e-payment / governance consulting services. Combining operational excellence with deep domain expertise, Call 2 Connect has brought business value to more than 75 clients across key industry verticals including Telecom, Banking & Financial services, Healthcare, Lifestyle, Insurance, Manufacturing, Media & Entertainment, Retail, Travel & Leisure, State Governments & PSUs, Automobile, Petroleum, Web Portals, Transaction Processing, Food & Beverage, Consumer Durables and more. Established in June 2003, Call 2 Connect is now a fully owned subsidiary of Route Mobile Limited, a global leader in mobile solutions headquartered in Mumbai, India (www.routemobile.com).
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Call 2 Connect Ratings
based on 318 reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?
5
119
4
48
3
36
2
20
1
95
Category Ratings
3.2
Job security
3.2
Skill development
3.1
Company culture
3.1
Work-life balance
3.0
Work satisfaction
2.9
Salary
2.9
Promotions
Call 2 Connect is rated 3.2 out of 5 stars on AmbitionBox, based on 318 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Call 2 Connect
based on 291 reviews
3.3
Rated by 95 Women
Rated 3.6 for Skill development and 3.4 for Work-life balance
3.0
Rated by 196 Men
Rated 3.1 for Job security and 3.0 for Skill development
Work Policy at Call 2 Connect
based on 45 reviews in last 6 months
Work from office
78%
Permanent work from home
16%
Hybrid
6%
Call 2 Connect Reviews
Top mentions in Call 2 Connect Reviews
+ 5 more
Compare Call 2 Connect with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.2/5 based on 318 reviews | 3.3/5 based on 2.3k reviews | 2.9/5 based on 2k reviews | 3.6/5 based on 2.3k reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Salary Promotions Work satisfaction | Salary Promotions Company culture | Promotions Job security Work-life balance | Promotions Salary Work satisfaction |
Primary Work Policy | Work from office 78% employees reported | Work from office 58% employees reported | Work from office 51% employees reported | Work from office 84% employees reported |
Rating by Women Employees | 3.3 Average rated by 95 women | 3.5 Good rated by 697 women | 3.0 Average rated by 609 women | 3.5 Good rated by 1k women |
Rating by Men Employees | 3.0 Average rated by 196 men | 3.3 Average rated by 1.6k men | 2.8 Poor rated by 1.3k men | 3.6 Good rated by 1.2k men |
Job security | 3.2 Average | 3.7 Good | 2.6 Poor | 3.6 Good |
View more
Call 2 Connect Salaries
Call 2 Connect salaries have received with an average score of 2.9 out of 5 by 318 employees.
Customer Service Executive
(84 salaries)
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₹1 L/yr - ₹3.8 L/yr
Team Lead
(46 salaries)
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₹0.8 L/yr - ₹5 L/yr
Customer Care Executive
(45 salaries)
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₹0.9 L/yr - ₹2.5 L/yr
Customer Service Representative
(29 salaries)
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₹1 L/yr - ₹2.6 L/yr
Sales Executive
(28 salaries)
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₹1.6 L/yr - ₹4.2 L/yr
Quality Analyst
(21 salaries)
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₹1.8 L/yr - ₹3.7 L/yr
MIS Executive
(19 salaries)
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₹2.2 L/yr - ₹3.6 L/yr
Relationship Manager
(18 salaries)
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₹1.5 L/yr - ₹3.5 L/yr
Call Center Executive
(16 salaries)
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₹1.1 L/yr - ₹7 L/yr
CSR Executive
(15 salaries)
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₹1.1 L/yr - ₹3 L/yr
Call 2 Connect Interview Questions
Interview questions by designation
Top Call 2 Connect interview questions and answers
Call 2 Connect Jobs
Popular Designations Call 2 Connect Hires for
Graphic Designer
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Tele Sales Executive
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Call Center Executive
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Call 2 Connect FAQs
When was Call 2 Connect founded?
Call 2 Connect was founded in 2003. The company has been operating for 22 years primarily in the BPO sector.
Where is the Call 2 Connect headquarters located?
Call 2 Connect is headquartered in Mumbai, Maharashtra.
How many employees does Call 2 Connect have in India?
Call 2 Connect currently has more than 1,200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Call 2 Connect based on the number of reviews submitted on AmbitionBox.
Does Call 2 Connect have good work-life balance?
Call 2 Connect has a work-life balance rating of 3.1 out of 5 based on 300+ employee reviews on AmbitionBox. 47% employees rated Call 2 Connect 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Call 2 Connect work-life balance reviews for more details
Is Call 2 Connect good for career growth?
Career growth at Call 2 Connect is rated as poor, with a promotions and appraisal rating of 2.9. 47% employees rated Call 2 Connect 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Call 2 Connect promotions/appraisals reviews for more detailed insights.
What are the cons of working in Call 2 Connect?
Working at Call 2 Connect does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 300+ employee reviews on AmbitionBox.
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