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Full Time
Back Office Department
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Both pick and drop when WFH, Subsidized meals, Good perks and benefits, Good work life balance
Nothing much but as usual in every industry.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
CDS Department
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CDS- No night shift, Mon-Fri working days, single shift, no micro management, leaves available in need, pick & drop facility.
CDS- Confusing and illogical decisions taken by Leads create problems. Doesn't give good hikes/bonus. No transparent promotion process. Not open to feedback. Made up surveys are conducted.
Better than my previous company but lacks standard operating system.
Work timings: Strict Timings
Work related travel: This is a desk job.
What people are saying about BT Group
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CDM Department
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Work culture, Management and work life balance
Salary hike
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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na
na
na
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
na
Full Time
Finance Department
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Work- life balance, friendly employees, colleagues, frequent town hall, team get-togethers, pick and drop cab facility
No growth and challenges, learning zero, boring
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Very toxic culture
Toxic culture
Full Time
Business Process Quality Department
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Great work culture and work life balance
Less salary hikes
Full Time
Voice / Blended Department
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Nothing
Zero job security they can kick you out anytime
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work culture Both ways pick-up and drop Environment
Nothing
Full Time
SCM & Logistics Department
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Learning and trainings.
Increment and underlying appraisal policies are pathetic and worst
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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All good
Nothing all good
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Great place ever been to work with.
Appraisals are less
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Okays Okays Okays Okays Okays
Okays Okays Okays Okays Okays
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Word environment and culture. Cab facility.
B2B customer service department is terrible. Low pay and expecting you to keep delivering. Poor management.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Transport facilities Meals on discounted rates IJPs Work from home policies
They hire freshers, offer them a good role and then change the role on joining day to a customer service role which has literally 0 work life balance, poor learning curve, pathetic leave policies.
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Somewhat, we have work life balance.
Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.
Full Time
Accounting & Taxation Department
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Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.
No growth
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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-Company culture and values -Senior leadership -Ample of learning opportunities
-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.
Poor work life meetings. Too many unnecessary meetings.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Job security Both ways cab
The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work life balance is good Usually no issues with leaves
Hikes are terrible Work flexibility is zero. Just on pen and paper they have flexible working options. No one can avail them except the managers sitting high above. If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Everything is pathetic except Cab facility is good
Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Facility Management Department
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Salary on time. Learned new skills.
Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More
Full Time
Operations Department
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They give cab facilities which is good and the early log out and late log in these facilities are present. Hybrid work culture, leaves are easy to get.
Learning opportunity is very less and IJP is always pre decided. Not all Managers are competent some are very incompetent and will not know the process. Salary increment is okay. Politics present be very careful
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