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Bread Financial
Comparebased on 196 Reviews
Filter reviews by Bread Financial Customer Service Executive Reviews
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1 review found
Customer Service Executive in Bangalore / Bengaluru
Full Time
Operations Support Department
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Likes
The management here really recognizes and rewards our efforts. It feels great to be appreciated for the hard work we put in.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I wish the healthcare options were a bit more extensive, though they cover the basics.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Thank you for sharing your perspective. We're delighted to hear that you feel appreciated!
Similar Designation Reviews
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
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Likes
Good pay when compared to its competitors, employee benefits, etc.
- Salary - Good
Dislikes
While the company may initially entice you with attractive salary packages, the overall experience leaves much to be desired. Here are the key issues: 1. Ineffective Management : Poor decision-making and unclear direction. 2. Limited Career Growth: There are no Internal Job Postings (IJPs) or avenues for upward mobility, leaving employees stagnant. 3. Favoritism and Lack of Recognition: Contributions often go unacknowledged, with favoritism playing a significant role in promotions and rewards. 4. Outdated Tools: The company relies on obsolete resources, hindering productivity and employee learning. 5. Job Insecurity: Employees face constant uncertainty about their roles and futures. 6. No Focus on Learning and Development: Training opportunities are either insufficient or non-existent, limiting professional growth. Conclusion: While the compensation may be appealing, the lack of job satisfaction, growth opportunities, work pressure and unsupportive environment outweigh the benefits. Proceed with caution if you're considering this opportunity....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your experience. We encourage you to engage with your People Partner (formerly HR Business Partner) so that can help address your concerns. We'll be sure to also share these details with appropriate audiences. Your voice matters and we appreciate the time spent leaving a review!
Customer Service Representative in New York
Full Time
Customer Success Department
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Likes
Working here feels like being part of a big, supportive family. The team environment is fantastic, and there's always someone willing to lend a hand.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Sometimes, the pace can be a bit hectic, but it's manageable with the support around.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your appreciation of our team environment! We're excited to have you on the team!
Team Lead in Bangalore / Bengaluru
Full Time
Back Office Department
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Likes
I really enjoy the work-life balance and the recognition we receive here. The job satisfaction is high because of the excellent pay and thoughtful employees. It's clear that the company cares about us.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Sometimes, the IT support can be slow, which is a bit frustrating. I also wish we had more company-branded items and a better cafeteria.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Thank you for stopping by to share your feedback. Your voice matters and we'll be sure to share your feedback with appropriate audiences. We encourage you to continue voicing your feedback in upcoming surveys and townhalls also! Thank you for being a valuable associate!
Process Associate in Bangalore / Bengaluru
Full Time
General Insurance Department
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Likes
• Exceptional work culture with a strong emphasis on employee comfort and satisfaction. • Excellent compensation packages including bonuses and awards, which are among the best in the industry. • No pressure environment, allowing for stress-free productivity and better work-life balance. • Supportive management that listens to and addresses employee concerns effectively. • Opportunities for personal and professional growth, with resources available for learning and development....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The process for yearly increments could be more transparent and generous.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
We appreciate you taking time to leave us a review! It's exciting to see that so many things are going well and we encourage you to continuously share your feedback in upcoming surveys and town halls. Your voice is important to us!
Process Associate in Bangalore / Bengaluru
Full Time
Back Office Department
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Likes
The company culture is top-notch, and the US team is keen on maintaining a healthy work environment here as well. New leaders are often very supportive and professional.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The only downside would be the small annual raises and some lack of transparency there.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Top-notch for culture is amazing to hear! Thanks for recognition of a healthy work environment and the leadership support you've received.
Customer Service Representative in Bangalore / Bengaluru
Full Time
General Insurance Department
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Likes
We receive excellent training at Bread Financial, which prepares us to handle any customer service scenario with confidence and professionalism.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The only challenge is the spike in call volume during holidays and tax season, but our team always pulls through with high spirits
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
We know the holidays can be a challenge! Thanks for sharing your perspective and we're glad to have you on the team!
Team Lead in Bangalore / Bengaluru
Full Time
Finance Department
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Likes
Everything here.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
After a point your growth is stooped position wise.
Work Details
Work policy: 2 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
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Likes
I've enjoyed my time, and I look forward to what the future holds for me.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The only downside is the occasional long hours during peak seasons, but the team always bands together to get the job done.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Thank you for taking a moment to leave a review. The future looks bright!
Customer Service Representative in New York
Full Time
Customer Success Department
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Likes
Exceptional work culture with no pressure. Top-tier pay, bonuses, and monthly awards. Absolutely positive environment with no drawbacks.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Truly none. This is the best place I've ever worked.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for the time you took to share your experience. We're honored to hear we're the best place you've ever worked!
Sales Manager in New York
Full Time
Sales Support & Operations Department
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Likes
Excellent pay and benefits are just the start. I've really grown professionally due to the emphasis on personal development.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It's a busy place, bust honestly, that's part of the challenge and fun.
Employer’s Response
Thank you for the glowing review! These are great words to describe the type of business we are and we appreciate you taking a moment to share your thoughts with us.
Other Bread Financial Reviews
Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
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Likes
Company culture
- Salary - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Leads in India pressurise so much to work beyond the deadline. They need to add people but instead of adding they ask one employee to work equal to 5 employees. No work life balance in India. Leaves also they are not giving now. Lot of work stress but the leads never understand.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We're sorry to hear this is your experience. We will take this feedback and make sure it gets to the appropriate department.
Senior Financial Analyst in Bangalore / Bengaluru
Full Time
Finance Department
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Likes
I really appreciate the opportunities for growth and development at Bread Financial. The company promotes a positive work environment with strong support from both leadership and colleagues. I also enjoy the innovative projects we get to work on, which help me enhance my skills. The culture of teamwork and work-life balance is something I value a lot as well.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Employer’s Response
What a glowing review! Thank you for sharing your experience with us and we're so excited to have you on the team!
HR Coordinator in New York
Full Time
Customer Success Department
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Likes
The HR team at Bread Financial is truly top-notch, providing unparalleled support and guidance to employees. The company values a healthy work-life balance and encourages professional growth through various opportunities for learning and development.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't have anything to note here. Nothing major.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Thanks for the raving review! We truly value your feedback and are delighted to know that everything is going well!
Software Developer in New York
Full Time
Software Development Department
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Likes
" Incredible team support and a collaborative atmosphere. Competitive salary and top-notch benefits. Strong focus on personal and professional development."
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
" The pace is fast, which can be a bit overwhelming at times. High expectations, but they push you to be your best. Sometimes long hours, but the outcomes are rewarding."
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for your amazing review! We appreciate the recognition of collaboration, competitive salary and benefits, and the strong focus on personal and professional development!
Project Manager in New York
Full Time
Technology / IT Department
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Likes
I've been empowered to take on new challenges since joining, and the support I receive from management has been phenomenal. It's a nurturing place that values everyone's contribution and fosters personal growth.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The workload can be intense, especially with tight deadlines. However, the sense of accomplishment is worth it.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We can appreciate that some days can be more hectic than others! We work hard to create an environment where our associates feel empowered to thrive and we're thrilled to hear about your experience here!
HR Coordinator in New York
Full Time
Employee Relations Department
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Likes
The management team is incredible; they really care about us and make sure we're recognized for our hard work. Work-life balance is always a priority, which makes it easier to manage personal and professional life.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
With such a focus on performance, the expectations are high, but it's nothing that can't be handled with the support provided.
Employer’s Response
Thank you for the recognition of management and work-life balance. We know those two items are key to success! We appreciate you taking a moment to share how it's going.
Senior IT Analyst in New York
Full Time
IT Security Department
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Likes
I've seen how much this company focuses on creating an employee-friendly atmosphere. The work-life balance here is excellent, and the benefits are very competitive, making for a wholesome work experience.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
an area that needs addressing is the salary structure. There are inconsistencies across different levels, where some in lower positions earn more than their seniors.
Employer’s Response
We're always reviewing our pay structure to ensure alignment against the market to have a competitive pay rate for all. Thanks for stopping by to share your feedback and we'll be sure to share this information accordingly with appropriate audiences.
Firmware Engineer in Bangalore / Bengaluru
Full Time
BD / Pre Sales Department
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Likes
In this workplace, if you manage to make sales, it can be a lifesaver, or you need to have exceptional skills, like mastering the art of ingratiating yourself with management. However, if you're just average, the experience can be tough. It's important to assert your individuality here. If you work under someone and have no direct contact with management, your job security may be at risk.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The management could benefit from listening to opinions and feedback rather than blindly trusting their existing friends and team members.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
We deeply respect your voice and are glad you stopped by to share your perspective. We encourage you to connect with your leader and/or People Partner (formerly HR Business Partner) to gain further assistance with your specific concerns. Thank you for all that you do each and every day!
Transaction Processing Associate in Bangalore / Bengaluru
Full Time
General Insurance Department
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Likes
The night shift allowance is definitely a plus here. If you're in the right team, under the right manager, it's a joy to come to work.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There can be a bit too much micromanagement, and the pay could be more transparent. The appraisals process needs clarity.
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
We're glad to hear you enjoyed coming to work. We're sorry to hear that there are some items that have not met your expectations and we'll be sure to pass this along to the appropriate audience.
Quality Analyst in Bangalore / Bengaluru
Full Time
General Insurance Department
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Likes
Bread Financial is a fantastic place to work! The management is very understanding of personal responsibilities and makes a big effort to accommodate employees. There's a lot of opportunity for growth, and we're encouraged to learn and enhance our skills constantly.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Honestly, there's little to complain about here. The team and management are always supportive, making it hard to think of any real cons
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
We continue to work hard to create a community where you feel cared for, understood, connected, supported and valued. We're so happy to have you on the team!
- HQ - Columbus,OH
- FinTech
- 501-1k Employees (India)
- Public
- Banking
- Auto Components
People also ask about Bread Financial's Customer Service Executives
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Bread Financial Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1 Bread Financial review submitted by Bread Financial employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bread Financial is the right company for you. ... Read more- Home >
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