Bharti Airtel Customer Relationship Officer Reviews

Likes

You get your salary on time nothing else.. everything is Terrible

Dislikes

1. Work pressure You have to sale Postpaid , Broadband & Airtel Black on daily basis either from store or by doing some outdoor activities or through calling customer if you failed doing this the managers will pressure you and make your day horrible if sale is not done. 2. No work life balance You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which they will not give you even if you die working. Company gives you Sunday as a week off still two or one employee must Come to the store & do the sale. 3. Incentive Structure Airtel has so many eligibility criteria for getting eligible to get incentives that it's impossible for an employee to complete it. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves or migrates his number back from postpaid to prepaid again within 90 days or port out his number which will obviously happens because they have too high prices of their plan. It's a great Scheme you’ll get good incentives this month you’ll feel happy which will be taken back next month itself. 4. Politics There is no Growth opportunity if you are a Boy this is 100% geniune you will just waste time at Airtel or else your friend or family member must be at a higher post for your Success , If you are a Good looking Girl then damm even if you have zero product knowledge zero customer handling experience you will have great success you will become manager within months You need to be on their good side to get Success or else I have seen employee with talent & education just working for more than 7 years without promotion. This is my personal Experience working at Airtel...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Only the thing like about this company is my team my manager only that person are good.

Dislikes

Bhot jldi dubegi ye airtel unke work culture aur jo gawar ko wo higher kar rhe h as zonal manager and circle manager sb k sb gawar bat krne ki tameez ni or yhi log le dubege es company ko ..na ane ka time na jane ka time na salary achi na koi promotion upr se work pressure Etta usme Sunday tk ki chhutti ni h.

Work Details

Work timings: Strict Timings

Likes

Good work & good salary & incentive, perfect date salary credited

Dislikes

Manager r not good & wrong information , not refunded my wrongly payment issue

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I gained a lot of experience handling different types of customers and had great support from the team. I enjoyed the work culture and learned a lot during my tenure.

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

They don't care of frond desk executives.. they only care company own role staff.. pathetic.. we don't have any entertainment at all.. all time duty only.. we don't have specific time for having food.. if we have no customers we can eat food. We don't have a free recharge for official sim. We don't have a tea allowance. What a poor company. Working time 9.30am to 7.00 pm , 9.30 hrs duty.

Likes

I like only airtel network in Airtel

Dislikes

If anyone customer come to store and they shouting & abusing on that time we can't say anything and if customer complaint Airtel will blame on him/her

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves International Travel.

Likes

Working in Bharti Airtel Limited is my first job and I learned a lot from here . My communication skills are built from here.

Dislikes

The culture is very bad abusive words and threatening given

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.