Bharti Airtel Customer Service Representative Reviews by 10+ Employees | Rated 3.4/5

What employees say about Bharti Airtel?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

56% employees reported

Flexible timing

44% employees reported

Within city

70% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

3 reviews

3.5

Rated by Men

7 reviews

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12 reviews found

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Customer Service Representative in Navi Mumbai

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 22 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Customer Service Representative in Hyderabad / Secunderabad

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2023

Likes

I learned in Airtel knowledge,and customer service, good communication skills etc I got good platform in Airtel company

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Employees don't have any festival leaves

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Meerut

Full Time

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2023

Likes

On a average this working about me

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As par process tepical

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Lucknow

Full Time

Telecom Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2023

Likes

Nothing

Dislikes

There is no any job security..store managers humiliating every day..their working times depends on the seniors .daily 12hrs working routine

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Representative in Kalyan / Dombivli

Full Time

CSR & Sustainability Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Sep 2019

Likes

I have 2 years work ecperence in Airtel Bharti in front Office. Their training was good.Their work environment is very nice.

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Training was good. Company environment also nice.

Work Details

I have 2 years work expereance as CSRin front office In Airtel Gallery. I had sales, solved the cutomers issue on time their are happy with that. I like this work. Becouse i like help of people.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative (working remotely)

Part Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2023

Likes

Better like 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Coz he was providing salary only 8000

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Vellore

Sales & Marketing Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Feb 2022

Likes

Sales skills and approach towards customers

Skill development - Good

Dislikes

High pressure in all aspects specifically in monthly targets One should accept and achieve it there is no choice

Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Representative in Srinagar

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Excellent service

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Access Srinagar call cente

Work Details

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Representative

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 May 2019

Likes

Nice job and supportive staff falguni mam is very good store manager

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Some resion I will quite this job again I want to join but hr not giving support second thing new freshers employee hire airtel giving more sailry then experience employee not giving good increment

Work Details

Customers handling and qurie solb

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Provide incentives

Customer Service Representative in Bangalore / Bengaluru

Retail Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Sep 2019

Likes

This Industry is worst than Call centres Jobs, my advice to you don't join this industry.

Dislikes

All parameters except salary

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Representative in New Delhi

Sales & Marketing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2022

Likes

Job security and work culture is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Compensation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Srinagar

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2019

Likes

IT WAS TOO GOOD

Promotions - Good
Work satisfaction - Good

Dislikes

TIMING

Job security - Poor

Work Details

EXCITING

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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AmbitionBox has 12 Bharti Airtel reviews submitted by Bharti Airtel employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bharti Airtel is the right company for you. 56% of employees ...Read more

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Bharti Airtel Customer Service Representative Reviews