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Bharti Airtel

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4.0

based on 13.8k Reviews

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Bharti Airtel Customer Relation Officer New Delhi Reviews

Updated 17 Jan, 2025

Overall Rating

3.4/5

based on 29 reviews

Rating distribution

10 (34.5%)

4 (13.8%)

2 (6.9%)

3 (10.3%)

Category Ratings

3.3

Job security

3.3

Salary

3.3

Skill development

3.1

Work-life balance

3.1

Work satisfaction

3.0

Company culture

2.9

Promotions

What employees say about Bharti Airtel?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

46% employees reported

Within city

48% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

14 reviews

2.4

Rated by Men

11 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

29 reviews found

Sort by: Popular

Customer Relation Officer in New Delhi

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 May 2023

Likes

Wait.....need to think NOTHING AT ALL

Dislikes

No set of working hours You have to serve customer service + Field service + door to door to sales + everyday mental tourture + No value of employee + No incentive coz you never achieve your target + Telecalling + no fixed off + forget about growth + No promotion + kick you anytime one mistake and lot more.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Contractual

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2025

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing I worked there 4 years

Customer Relation Officer in New Delhi

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 13 Jun 2023

Likes

some people supported.

Salary - Good

Dislikes

Bharti airtel not good envoment,

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Customer Relation Officer in New Delhi

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2021

Likes

Dislikes

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Full Time

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Jan 2021

Likes

Growth is too mch slow

Job security - Good

Dislikes

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Relation Officer in New Delhi

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 May 2023

Likes

Company culture is good

Skill development - Good
Company culture - Good

Dislikes

Appraisal system is not good

Salary - Poor
Job security - Poor

Customer Relation Officer in New Delhi

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Jun 2019

Likes

f2f talking with the cx and improving comm skills.

Skill development - Excellent
Work satisfaction - Excellent

Dislikes

pressure for sale and nobody support after complaining by the cx.

Salary - Bad
Job security - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

exciting

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Bharti Airtel.

Customer Relation Officer in New Delhi

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2022

Likes

Working culture was great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need to learn how to deal with clients

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Customer Relation Officer in New Delhi

Front Office Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 Apr 2022

Likes

Only job security....

Job security - Good

Dislikes

Career grou is 0%

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Boring and pressure

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

Feels like working with a reputed brand

Dislikes

Management is worst,using employees as a labour.

Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad

Work Details

In the start the work life at Bharti Airtel was quite impressive but later on employees were supposed to be labour, could be used for anything according to them.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

None of them

Customer Relation Officer in New Delhi

Sales & Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Apr 2022

Likes

Service

Dislikes

Outside work

Work Details

The job is quite interesting

Customer Relation Officer in New Delhi

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Nov 2022

Likes

Ground level staff

Dislikes

Can’t describe

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Relation Officer in New Delhi

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jun 2019

Likes

The environment of the company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Their incentive policy.. They have fixed incentive policy and I think there should be unlimited incentive for the employees.

Work Details

It was an awesome experience to work with Airtel

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Recruitment & Talent Acquisition Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Sep 2021

Likes

Nothing...!!

Dislikes

Worst exprnc,very bad atmosphere ,store manager is not good she is biased..

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hectic..not at all good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Mar 2021

Likes

Good work environment and culture. Teammates are supportive

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good

Dislikes

Management doesnt address our issues

Work Details

The job is quite interesting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Relation Officer in New Delhi

franchise retail Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Sep 2017

Likes

Airtel is one of India leading telecom company and I feel very prod that that I have some work experience in it . Also I know about the telecom market in India .

Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Internal work relationship is not sounds to be good in airtel .

Salary - Poor

Work Details

busy and complexive.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

Company culture is best ...benefits are great ...job security...overall Bharti Airtel is the best n no-1 company ever

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth is very slow in Bharti Airtel ,there are lots of people who are very knowledgeable even from managers but they are still on same designation which is CRO..thanks

Work Details

Excellent...I was very comfortable there

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2019

Likes

Services

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Networking

Work Details

Sales executives

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Officer in New Delhi

Customer relationship officer Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 24 Nov 2019

Likes

Nothing

Dislikes

Yes

Job security - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday

Customer Relation Officer in New Delhi

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 03 Nov 2018

Likes

Everything is good in company

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Problem is accur on store and on floors bcoz some times we work for 12 to 14 hours and no body value for are times ...

Promotions - Poor
Company culture - Poor

Work Details

We if any meeting company wants then they have to do on office timings

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

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