BCD Travel Senior Customer Service Representative Reviews

Likes

I have had the privilege of being a part of BCD travel since 2010, which means i have spent more than a quarter of my live with this organization. Reflecting on this journey, i can confidently say it has been nothing short of wonderful. The culture here is truly exceptional welcoming, supportive and nurturing. It feels like a second home, where mutual respect and collaboration are deeply ingrained. Unlike environments with toxic workplace dynamics, BCD Travel fosters a positive and inclusive atmosphere where colleagues genuinely support one another. At every challenging moment, there's always someone ready to lend a helping had ensuring you're never alone in your growth journey. BCD travel exemplifies a balance between being policy driven and growth oriented. the structured framework allows for clear progression while providing ample opportunities for personal and professional development. I am proud to be part of such an inspiring organization...Read More

Dislikes

There isn't any thing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

I really enjoy working at BCD Travel because of the inclusive and supportive culture. Everyone is treated equally, which creates a positive work environment where collaboration and respect are at the forefront. I also appreciate the company's strong focus on diversity and inclusivity, which makes it a great place to grow professionaly and personally. It's motivating to be part of an organization that values these principals....Read More

Dislikes

I honestly don't have anything I dislike about working here. I really enjoy the culture, the teamwork, and the opportunities for growth.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Company culture, Internal committees, working hours.

Dislikes

I would like to express my concern in this platform, earlier i discussed with HR and my manager unfortunately haven't seen any progress. I rejoined the company after with the same salary and position as before the pandemic, i understood the company's circumstances and i worked without allowances and SPP, with the hope that things would improve as the market recovered. However market conditions have gotten better, my salary and position did not change much. Despite my continued dedication and contributions i have made over 6.5 years, i have seen modest increased in my compensation from 2.5 lacks to 5 lacks. I appreciate the opportunity to rejoin the company and continue contributing, but I believe it's essential to align my salary and position with both the market standards and my professional growth. i ve expressed this concern before, but i feel the issue remains unresolved. I am proud of my work here and committed to our collective success....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's been 2 years since I started working at BCD travel as customer service representative and for now, I have very good experience .There are many opportunities here to learn which is helping to build a career in travel industry.

Dislikes

Even after completing 2 years in BCD, I don't feel much increase in my salary. Compared with the other colleagues the appraisal is giving almost the same to everyone and does not match with the hard work that I do.

Work Details

Work timings: Strict Timings

Likes

Work life balance and freedom to work, my opinions and Ideas matter and considered. I always have someone to coach/mentor me never felt left alone. Failures are always and learning opportunity and always new suggestions are welcomed.

Dislikes

Employee related committees needs empowerment, its always admins decides and suggestion from committees are not considered to 100%

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

BCD is, in my opinion, the best travel management company to work for. The organization prioritizes employee satisfaction, fostering a positive work environment where staff members genuinely enjoy their roles. Under the exceptional leadership of Bali Sir and Alleta Ma'am, the company demonstrates a genuine care for its employees' well-being. This, combined with a healthy work environment and perfect work-life balance, makes BCD an ideal place to grow and thrive....Read More

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good. Quarterly bonus for voice process. Food is provided. Helpful and friendly environment. Quarterly team outings.

Dislikes

Nil

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

It's Best Company in Our Nation Believe Me. I've Worked in Many Companies and All My Feedbacks are Absolutely Correct. Lucky are Those Who Get's Hired There and Gets Settled in This Firm. I'm Extremely and Highly Desirable to Re Join it. If Any Recruiter's are Watching My Comments then Please Do Something For My Career as i want to Proceed My Career in BCD Travel Airline Travel and Tourism Industry itself....Read More

Dislikes

Very Few People's Who are not Keeping the Environment Healthy Should Be Trained Well For Their Ethics and Conduct.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is great here there is not much pressure at work, I didn't get to know how the years are flying working in this organization.

Dislikes

Appraisal here are average, me after working for 7+ years and have a designation as Training Specialist doesn't get much when compared to the new hire as a Travel Consultant get a better package which is frustrating.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Innovation in travel technology, career growth and development, supportive work environment, sustainability and corporate social responsibility

Dislikes

Food is big concern with me and everyone here which is unhygienic

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Zero work pressure company prioritises work life balance , our team leads and managers are incredibly supportive and approachable and company organises regular team outings.

Dislikes

Unfortunately the food service has been consistently disappointing ,despite numerous complaints the quality remains poor and sometimes even leads to health issues the management hasn’t taken action , the lack of response from management is very disappointing , especially considering the impact of employee well being.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

comparing other companies BCD has been a wonderful experience because there is no work pressure like other companies. Salary is a little less but other than salary peace of mind is more important to balance personal and professional life, and I feel I got a whole lot of peace in this company.

Dislikes

nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The company is often recognized for its commitment to employee growth through professional development and advance opportunities. Work - life Balance is good which involve flexible working hours or remote work options

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I am satisfied with all the benefits, working environment and everything in BCD Travel. Especially female employee there is cab facility and security is too good. Understanding leads and managers and behavior wise Aswell they are good.

Dislikes

There is only con is 5 days work from office it would be better if there is some flexibility like hybrid working mode or an option of work from home whenever needed. Apart from that everything is good working here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I would like to express my satisfaction with the company's work culture and professionalism. The supportive environment, focus on growth, and commitment to high standards create and excellent atmosphere to thrive in. I truly appreciate being part of an organization that values its employees and fosters both personal and professionaldevelopment. Looking forward to contributing further to our collective success....Read More

Dislikes

None.

Work Details

Work policy: Depends on calls and work load

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.