Bata Customer Service Manager Reviews

Likes

Great culture and work life balance....

Dislikes

Management is so cool.

Likes

It's a good company.

Dislikes

Aprisal is not as per performance.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Fantastic

Dislikes

Senior team not supported

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company in bata and design

Dislikes

I have good experience in bata and good performance good como

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Salary structure

Dislikes

Company rules is very bad on sales promoter

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Work culture and work life balance

Dislikes

As per market requirements product development process is slow

Likes

Coustomer sales

Dislikes

Work time and No employe benefits

Likes

Good

Dislikes

Lot of systematic and Operational issues

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Don't waste your career joining bata, all you'll get is some shortage if you join as store manager, and forgot about f&f and your pf, it will take years to get.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I have learned so much from my time at Bata, but one of the most impactful experiences has been the Smart Batch training program, spanning three months. This program has significantly enhanced my knowledge, refined my skills, and provided me with invaluable insights into the retail industry. It has not only shaped my professional growth but also laid a strong foundation for my career. I am deeply grateful to all my mentors who have guided, supported, and inspired me throughout this journey. Your mentorship has been instrumental in my transformation, and I sincerely appreciate the wisdom and experiences you have shared. Thank you for being a part of my learning and success!...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I have given 8 long year to Bata India. HR of the company is that week that they are only there to print letters nothing else, HR is not strong they are just there for the sake of department and to take orders from other department. Am the TOP performer and that must be available in records I got promoted in 2023 as ARM and in May 2023 I went to Indonesia for 1 month for operations review as I was the top performer but in 2024 North ops management got changed and me as a ARM who was supposed to get a region was forced to work under RM as a district manager and that RM couldn’t digest the same designation Emp under him and he went personal on me and given me PIP without giving proper clarification as there were 5-7 employee were performing less then my test and taly and the main point HR didn’t even ask about any that how come a Emp who is already ARM is working as DM and nothing was discussed in front of HR after seeing that PIP I resigned because my worth in the company was more then a PIP. Pathetic atmosphere only personal people got retained and given growth. If am lying then the performance of my territory must be available in Tablue. My feedback can be taken from any department any time....Read More

Dislikes

Likes

Nothing to like in this company. Maybe the company may have good work culture outside India.But here it sucks big time.

Dislikes

I am really disappointed with the work culture. Only the Store Managers falls under company payroll and the other store associates falls under third party payroll and due to this,if there is any cash or stock shortage, the Store Manager becomes liable for everything. The store Manager has to pay from his pocket all the shortages,orelse FIR will be raised from the company. Be careful, I have seen many SM suffering due to someone else's mistake . The company may seem like an MNC but in real life it's worse than a local Kirana shop....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

dislike working with others who do not pull their weight and expect others to pick up their slack.

Dislikes

A reason you feel stagnant in your current position. A work

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Full of politics, people won't let u work, there is a race for taking credit of something which one has not done....Top hierarchy replete with septagenerians, who are destroying this good organization, culture is pathetic, regionalism and Castecism also quite palpable....

Dislikes

Culture the most

Likes

None. only salary will come on time. Think 1000+ before joining.

Dislikes

No internal organisation herirarchy structure in store level.Worst people management company. For newcomers they will not hike any amount from previous employers and they just show our variable highlighted in offer letter and they make people like so high eye opener. Operations support people's like HR and other relevant departmentcomplete deaf and dumb. No rewards and recognition.Strict 12+hours job. No safety and security policy sop in company. On audit, if shortages are found they will debit from us with tax in full MRP. But while releasing some surplus after deduction of tax and margin. They will share our personal mob. number in Web, Google, Invoice. They could have share centralised service centre or Store LL no....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

There is nothing to like.

Dislikes

Toxic work culture, people driven department, no work like balance, personal biases plays a bigger role for anyone’s growth. People working for long will bully the new people coming into the system.

Work Details

Work days: Monday to Friday (Strict Timings)