Amazon Customer Success, Service & Operations Department Reviews

Likes

People and work culture is so good that you don't like to leave the company for better pay.

Dislikes

Personal growth is stagnant. Need to push harder to get promoted and get good pay

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The salary is provided on time, and there are opportunities to access courses for learning new skills. However, we often don't have time to dedicate to learning during shift hours, as this role requires us to be in front of the laptop for the entire shift.

Dislikes

The management is very toxic, and the leadership is performing poorly in managing metrics, making employees work like robots. The main goal of this ML Data Associate role is to teach machines how to perform annotations, which should be done by humans. However, while humans naturally make mistakes, the company expects employees to work with 100% accuracy under very tough metrics, making the job extremely stressful. There is no work-life balance, and I would definitely not recommend this job to freshers, as it could ruin their careers despite being at a big company. Please avoid....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is working towards improving its training programs and overall environment. The work-life balance is reasonable, and the salary is good. While some improvements are still in progress, the company’s efforts are definitely moving in the right direction.

Dislikes

Ni

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Amazon is an employee friendly company with good salary for freshers. They have good leave policies as well.

Dislikes

For virtual employees working from the said location and not anywhere in India sounds weird. Also, discontinuing virtual opportunities.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

One of the best company to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Dislikes

Sometimes the shift timings are a little tough!!

Likes

Leadership principles, Internal recogisations, HR Policies, Company culture, Salary, Esops, Joining bonus

Dislikes

Work life balance, I strickly don't recomened working for US/Cannada marketplace since the shift timing will be 3 PM to 12 PM but you will never be able to finish your work without extending till 2 AM.

Likes

Work life balance

Dislikes

No growth, no promotions even after doing great in your process. Salary not at all matching market standards. Pathetic leave culture