Amazon Customer Success, Service & Operations Department Reviews

Likes

Company's culture , it's infrastructure and colleagues and work life balance

Dislikes

Job security , appraisal according to the work done by the associates are not given

Work Details

Work days: Monday to Friday

Likes

Salary

Dislikes

Higher authorities buttering their way to promotion.

Work Details

Work policy: Some have permanent WFH and some have permanent WFO

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I loved the Work culture

Dislikes

Appraisal is not given fir the work I done

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great leadership team. Very supportive & helpful. Great place to work . Work/ company culture is very good .

Dislikes

Chances of promotion are very less

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture, support of manager, salary benefits everything is good with amazon.

Dislikes

The only thing I did not like is to make people who work well for company leave in the name of contract based job. Atleast they might consider the performance and give an opportunity to get permanent so that they can grow in career.

Likes

Good

Dislikes

No promotion scope ... Complicated process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture, Employee respect, No politics from leadership

Dislikes

It's promotion process.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Flexibility to choose office hours (not work hours) 2. Brand name 3. Novel work in some teams 4. Set processes and mechanisms

Dislikes

1. Subjective decisions based on leaders’ personal whims. Politics! Politics! And even more Politics! And the worst part is that they cover those up with fudged narratives and data points in front of senior leaders - e.g. giving credit for work done by person A when person B is the only person working on it, just because they preferA over B and want to get them promoted 2. Overgrown startup that is struggling to cope with growth on the infra side 3. <mark style="background-color: #fff5e4;">Amazingly biased appraisal and promotion processes with no room for meritocracy - with top leaders leaving over the last 2 years, the next crop of leaders are incapable and lack vision not just on the business growth side but on people development side as well </mark>4. Illogical talent related decisions recently - very short sighted 5. Used to be a customer backward working company but has turned 180 degrees and is in danger of being lost in the crowd of global firms that only care about money with zero focus on end consumers (again, very short sighted) 6. New set of leaders are incapable and try to cover up their inadequacies through irrational decisions that have zero logic and only focus on serving their own interests 7. Short in-office hours but long work hours, as you need to have calls with international leaders who ultimately have the final say in all decisions...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

No one disturbs on week off gets 5 days working the only good

Dislikes

No increment as promised No promotion No skill development

Likes

The department iam working is map making lmaq where u need to work 8hrs a day but there is no pressure like targets. If you can spend 8hrs then you are free for the rest of the day. Hike and promotion are very minimal

Dislikes

8hrs per day is mandatory if you talk to your colleagues for 40 min then that time needed to be covered extra.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

nothing

Dislikes

Managers are evil although they will speak sweetly but they are the ones who are creating this politics. They talk with girls and the girl who woos back they gave her a promotion. And the one who genuinely puts effort is kept on the same so that they keep contributing to the manager scorecard and managers get promoted to the next level. So everyone is getting promoted except for the hardworking employee...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is only thing I like

Dislikes

No promotion for so long