Amazon Customer Success, Service & Operations Department Reviews

Likes

This company is good at resolving customer issues and providing delightful experience to customers. The salary part is good for the qualification they hire for. Good at conducting fun activities to provide refreshments to employees and I like the employees re- hire policy’s and employee recognition.

Dislikes

This company has very good feedback regarding workplace but my experience is not so good. Employees doesn’t get their leaves very easily which they own. Reason is less ManPower. The Job security and growth opportunities are very poor. Less employee benefits, Company has an opportunityto provide more benefits to employees and the work pressure is high....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I joined Amazon on 2017 and I am very happy with my profile, despite team changes and responsibility changes I have never faced trouble jelling with my teammates who have been so supportive and my managers who are efficient at what they do. Appraisal is based solely upon your performance and areas of growth are immense. It’s just that you have to have patience. There is zero politics at workplace which means every single person gets their opportunity when they deserve. Job security is directly based upon the company’s profits and Amazon is a quite profitable organisation unless you are solely responsible for your own actions your job is secure. Each employee is an extended family of Amazon which starts from the team that you work in and the supervisor or the manager you work with. Travel options are limited in my process unless you become a subject matter expert or a trainer in which circumstances you are required to travel to other centres to train new people. There are many areas of innovation where you can put forward your ideas through proper channels and you get recognition for that. Every now and then there are communications about opportunities where you can showcase your skill alongside your dedication to deliver. I can vouch for my organisation as one of the best workplaces all over the world....Read More

Dislikes

The salary hike is based solely upon the fact that you need to jump to another level. If you’re still in the same level from the day you joined you might not see the best appraisal.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security and opportunities

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security and work culture

Dislikes

There's no flexibility in work time n breaks.also employee can't take personal leaves according to his needs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

No job security. Most of the time they hire on contractual basis and later on let go the employee, leaving him completely at loss with huge tension of job search even after performing well above the creteria.

Likes

Highly paid salary, less work pressure, supportive mamagers

Dislikes

Zero job security, can be laid off anytime

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work nature

Dislikes

There is no job security

Work Details

Satisfactory

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good compensation

Dislikes

You will be thrown out for making a simple mistake.Very low job security.

Likes

Good work environment and culture.

Dislikes

Job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Great in terms of work culture, work-life balance. Leadership team is always supportive towards your ideas, even if those ideas are stupid. The only thing which would haunt you are the metrics. Other than that, Amazon is the only place to work at!

Dislikes

Metrics man. They're directly protional to job security. At times I feel that quality team are harsh towards executives.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is there

Likes

Salary, travel

Dislikes

Work culture, no job security

Work Details

Hectic, pressurizing

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.