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4.1

based on 24k Reviews

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Amazon Customer Success, Service & Operations Department Reviews

based on 321 reviews
Updated 29 Dec, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

4.0

Salary & Benefits

4.0

Work-Life balance

3.8

Job Security

3.8

Skill development

3.8

Work Satisfaction

3.4

Promotions/Appraisal

Top Mentions in Amazon Customer Success, Service & Operations Department Reviews

321 reviews found

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People also ask about Amazon's Customer Success, Service & Operations Department

Is Amazon's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 1.2k employee reviews, it's clear that most employees have a positive experience working at Amazon's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Amazon's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.0 out of 5, based on 1.2k reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Amazon's Customer Success, Service & Operations Department, click here.
How is the work culture at Amazon's Customer Success, Service & Operations Department?
Work culture at Amazon's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 1.2k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Amazon's Customer Success, Service & Operations Department, click here.
How is the job security at Amazon's Customer Success, Service & Operations Department?
Based on 1.2k reviews on AmbitionBox, Amazon's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon's Customer Success, Service & Operations Department, click here.
Is work from home available at Amazon's Customer Success, Service & Operations Department?
According to AmbitionBox, 63% of Amazon's Customer Success, Service & Operations Departmentemployees work from home permanently, 19% work from the office, and 18% follow a hybrid model, based on 752 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon's Customer Success, Service & Operations Department, click here.
How do I get a job at Amazon's Customer Success, Service & Operations Department?
To get a job at Amazon's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Amazon interview questions and practice your responses to prepare thoroughly.

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Work Policy at Amazon Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 752 reviews in last 6 months

Permanent work from home

Permanent work from home

63%
Work from office

Work from office

19%
Hybrid

Hybrid

18%

3 days/week from office

11%

2 days/week from office

4%

Other hybrid work policies

3%

Gender Based Ratings at Amazon Customer Success, Service & Operations Department

based on 5.7k reviews
4.2
Rated by 2.2k Women

Rated 4.2 for Company Culture and 4.1 for Salary & Benefits

women
4.1
Rated by 3.5k Men

Rated 4.2 for Company Culture and 4.0 for Salary & Benefits

men

Working Days at Amazon Customer Success, Service & Operations Department

based on 5.8k reviews
Rotational Shift
51%
Monday to Friday
40%
Monday to Saturday
5%
Other
3%
Alternate Saturday off
1%

Work Timings at Amazon Customer Success, Service & Operations Department

based on 5.8k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
57%
5%
2%
36% employees reported other strict timings

Shift Timings at Amazon Customer Success, Service & Operations Department

based on 5.8k reviews
Day shift
Night shift
65%
35%

Business Travel at Amazon Customer Success, Service & Operations Department

based on 5.8k reviews
No travel
79%
Within city
14%
Within country
4%
International travel
3%
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