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Engaged Employer

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Amazon

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based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Customer Service Professional Hyderabad / Secunderabad Reviews

based on 5 reviews

Updated 25 Jun, 2022

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.4

Job Security

4.1

Salary & Benefits

3.7

Work-Life balance

3.5

Skill development

3.3

Work Satisfaction

3.1

Promotions/Appraisal

5 reviews found

Sort by: Popular

Customer Service Professional in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Jun 2022

Likes

Good company, if they recognised talent will be more better in their rating.

Dislikes

Have to work on employee excellence as well

Work Details

Off balance.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Professional in Hyderabad / Secunderabad

DevOps Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 26 May 2022

Likes

The work environment is good.

Dislikes

Really bad management with hell lot of politics and no career development. The salary is good but you usually have a graveyard shifts. The managers are crappy and put a lot of pressure for working over time.You are given 30 leaves which you never get when you need cause your managers won't approve it.

Work Details

The job is okay if you don't want any further growth in your career. The managers are crappy and always pressure for overtime.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Amazon

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Bank of Singapore

Paymasters of IT in Chennai

Some companies I knew 1) Walmart 2) Amazon 3) Paypal 4) Ford 5) Toyota Connected Vehicle Can you comment the companies you know? Note: TCS, Accenture, Wipro etc. are not pay masters.

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Customer Service Professional in Hyderabad / Secunderabad

Online Shopping Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2022

Likes

The companies environment and the culture and working experience

Dislikes

Nothing much to complaint

Work Details

Simply awesome

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Professional in Hyderabad / Secunderabad

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 May 2022

Likes

The workplace and working environment is amazing .lots of free time with good perks .

Dislikes

Growth is slow

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Professional in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Feb 2019

Likes

Working in amazon is always fun. At amazon I believe in work hard, have fun, create history

Dislikes

N/a

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Return to all reviews

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Amazon Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 80% of employees reported the working d...Read more

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Amazon Customer Service Professional Hyderabad / Secunderabad Reviews

Working Days for Amazon Customer Service Professional Hyderabad / Secunderabad

based on 5 reviews

Rotational Shift

80%

Monday to Friday

20%

Work Timings for Amazon Customer Service Professional Hyderabad / Secunderabad

based on 5 reviews

Flexible timing

Strict (7pm - 4am)

60%

40%

Shift Timings for Amazon Customer Service Professional Hyderabad / Secunderabad

based on 5 reviews

Night shift

100%

Business Travel for Amazon Customer Service Professional Hyderabad / Secunderabad

based on 5 reviews

No travel

40%

Within city

40%

Within country

20%

Amazon Customer Service Professional Salaries in Hyderabad / Secunderabad

based on 22 salaries

₹2.6 L/yr - ₹4.9 L/yr

29% more than the average Customer Service Professional Salary in India

View more details

Employee Benefits for Amazon Customer Service Professional Hyderabad / Secunderabad

Office cab/shuttle

1 total response

Child care facility

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

+1 more benefit

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