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Amazon Customer Success, Service & Operations Department Chandigarh Reviews

Updated 5 Feb, 2025

Overall Rating

4.6/5

based on 14 reviews

Rating distribution

5

11 (78.6%)

4

1 (7.1%)

3

2 (14.3%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.6

Salary

4.2

Company culture

4.2

Work-life balance

4.2

Promotions

4.1

Work satisfaction

3.9

Job security

3.7

Skill development

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

8 reviews

4.4

Rated by Men

5 reviews

Amazon is rated 4.6 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Amazon is rated 4.6 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Support Associate in Chandigarh

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2025

Likes

Work From Home is better Opportunity to work.

Salary - Excellent
Work-life balance - Good

Dislikes

Some of the trainer are not cooperative. Especially Surya Parkash (surygai) one of the Worst Trainer. Always finds his benefit.

Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Manager in Chandigarh

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

1.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Oct 2024

Likes

Na na na na na

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Na na na na na na

Skill development - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Chandigarh

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2024

Likes

2 week off and salary on time

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Night' shift nd food or ot

Top Amazon Interview Questions

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Telecaller in Chandigarh

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2024

Likes

Amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No idea only salary issue

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Chandigarh

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2023

Likes

Am everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Care Executive in Chandigarh

Full Time

·

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Nov 2022

Likes

They value your work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Contract basis culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Support Associate in Chandigarh

Full Time

·

Customer Success Department

5.0

posted on 25 Apr 2024

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Service Associate Level 2 in Chandigarh

IXC VCS IN PHONES Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

The best thing about working at Amazon is that there is always so much positivity around which leaves no room for any negative feeling. Everything is just so organised and disciplined. It has the best work culture, supportive management and amazing policies which never overlook its employees alongwith customers (which is indeed a hard task). I love Amazon. ❤️💯

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to be disliked as such but I would love to suggest that employees should be given more appraisals on the basis of individual perform in their teams too ✌🏻

Work Details

A CSA for 2 years now and everyday work energy is indeed like day 1.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Relationship Officer in Chandigarh

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

2.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 28 Jun 2022

Likes

Work culture and company is committed to its employees

Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Work load, we were supposed to handle atleast 5 different domains and departments. It felt like exploitation, we could hardly get a breather in between the calls.

Salary - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chandigarh

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 04 Apr 2022

Likes

If you wanna grow here , just forget it . Been working for long and only getting chillars out of here

Skill development - Good

Dislikes

Very low chances of growth

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Not too good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Chandigarh

Full Time

·

Non Voice Department

5.0

posted on 09 Jan 2024

Overall Rating

Customer Service Executive in Chandigarh

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 May 2021

Likes

Great work environment and culture. Teammates and managers are supportive and friendly. Company policies are so good. They give good salary hike and bonus☺️.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike about working at Amazon.

Work Details

I had a great experience at Amazon. The job was quite interesting!!

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chandigarh

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Nov 2021

Likes

Salaries and perks i like most over there

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Manager in Chandigarh

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Oct 2019

Likes

Fantabulous work place

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All sorted

Work Details

Virtual customer service

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

Got a question about Amazon?

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Jobs at Amazon

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Chennai

0-3 Yrs

₹ 2.5-2.5 LPA

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4-7 Yrs

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₹ 3-6.5 LPA

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Not Disclosed

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Amazon is hiring For ML Data Associate

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0-3 Yrs

₹ 2.5-2.5 LPA

Mumbai

0-4 Yrs

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Not Disclosed

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 50% of employees reported the working ...days at Amazon as Monday to Friday. 50% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Salaries in Customer Success, Service & Operations Department in Chandigarh

Customer Care Executive 7 salaries	₹1.8 L/yr - ₹4.1 L/yr
Resolution Specialist 3 salaries	₹4 L/yr - ₹5.5 L/yr
Costumer Service 2 salaries	₹2.9 L/yr - ₹3.5 L/yr
Customer Service 2 salaries	₹2.6 L/yr - ₹4 L/yr
Customer Service Representative 2 salaries	₹2.1 L/yr - ₹2.1 L/yr

Explore more salaries

Employee Benefits at Amazon Customer Success, Service & Operations Department Chandigarh

Free meal

4 total responses

Office cab/shuttle

2 total responses

Health insurance

8 total responses

Child care facility

2 total responses

+3 more benefits

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