Amazon Development Centre India Customer Care Executive Reviews
based on 116 reviews
Updated 20 Aug, 2024
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Company culture
4.5
Skill development
4.4
Job Security
4.4
Salary & Benefits
4.4
Work-Life balance
4.3
Work Satisfaction
4.0
Promotions/Appraisal
Amazon Development Centre India is rated
4.6 out of 5 stars on
AmbitionBox, based on 116 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Development Centre India is rated
4.6 out of 5 stars on
AmbitionBox, based on 116 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Development Centre India Customer Care Executive Reviews
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116 reviews found
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Popular
Customer Care Executive in
Bhopal
vcs Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
it was amazing experience to work with amazon they can solve problems easily for the customer and make them feel familiar i learn a lot of things
Dislikes
notting from my side i love amazon
Work Details
it was amazing
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bhopal
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Apr 2022
Likes
They provide awesome support & benefits to their employees
Dislikes
CTC is a little bit low
Work Details
awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Night shift allowance and triple pay OT
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Customer Care Executive in
Work from hom
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Very Friendly, supportive, best platform to build career . Awesome salary
Dislikes
Nothing to dislike
Work Details
Comfortable and worth it
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2022
Likes
Amazon work culture is Awesome.
Dislikes
Nothing
Work Details
It's very good,
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2024
Overall Rating
Customer Care Executive in
Pune
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Mar 2022
Likes
Job security and work culture is best
Dislikes
Policy changes
Work Details
Work life was best just need to take care of shift rotations
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Custom Service Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2021
Likes
Great work environment and culture. Excellent support by team and managers.
Dislikes
Amazon is a great platform to learn and achieve good levels.
Work Details
Quite interesting and got to learn alot.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Amazon Development Centre India.
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Dec 2022
Likes
Amazon is a good place to work. Team. Members, TM and leadership teams are good. Very cooperative. HR are supportive
Dislikes
However few times TM or managers show favoritism towards their appraisal. And not sure if HR department is aware of this. And we need to struggle to move to another level (IJP)
Customer Care Executive in
Hyderabad / Secunderabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Work Environment
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Management is very supportive and they are very helpful nature.
Dislikes
I like everything in amazon. Jo comments right now regarding dislikes.
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Sodexo meal card, over time allowance.
Customer Care Executive in
Indore
Customer Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Jan 2022
Likes
Company's policies.
Dislikes
No/slow career growth.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Indore
Call Center Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
We are always being seen as a person and not as a robot all our needs are fulfilled in other companies they are provided by gifts only once in a year but for Amazonian there's no Christmas required for Santa to arrive
Dislikes
We are not provided with proper pay the amount of work we do are not rewarded in our salary... Salary is too low in comparison to hard work we make
Work Details
Job is really good I had problem in the beginning but as said there's always day 1 in Amazon
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 10 Jun 2022
Likes
They fired me without even letting me know that I'm in PIP after being fired from my job my world has gone upside down my family suffered with financial crisis I have been jobless since then the HR Shakshi has promised me that after 6 months or 1 year I can reapply for the job but the moment i cleared the test that HR has rejected me and said I'm not elgible for the job however I have an email stating that I'm elgible.
To be honest I loved working there but they didn't gave me chance and separated me from the firm since then I had to go through a lot of things I was in depression for atleast 2 years I have suffered alot because of amazon development center
They're are many advisors who are dumb and are still working for the firm. It kinda demotivated me....Read More
Dislikes
HR and the management since the WFH has started
Work Details
Stressfree
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Feb 2022
Likes
everything is nice in amzon and incentives are awesome
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Feb 2022
Likes
Amazing environment
Dislikes
Contracts :(
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2021
Likes
I'm blessed that I got an opportunity to work with Amazon. I learnt a lot from here with my colleagues and mentors. I would really love to work with Amazon again if I got a chance I will definitely grab that.
Dislikes
I don't think there's any cons in the company. Had a great experience.
Work Details
Overall it's pretty good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Indore
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2020
Likes
Need financial support.
Dislikes
Salary is less then expected.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Dec 2021
Likes
Alright so let me begin with saying it was a dream come true to work with the company.
The company and its quality parameters is customer centric does not in any way help employees to improve on their skills.
I was told I have not received any customer reviews for nearly a month due to which my performance data dropped and I was putintp performance improvement plan which by the way was after resolving most of the customer queries I received this came as a unpleasant surprise to me and discouraged me to continue working.
Upon PIP I was assured I will receive all support required which wasn't true and I kept progressing further into deep shit.
Eventually nobody cared and I served my notice period and left....Read More
Dislikes
Overall is the case everywhere in the BPO sectors in pune.
The higher management doesn't really care.
They just wear a mask and fool everyone and serve their own vested interests.
Work Details
No Comments
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Coimbatore
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2021
Likes
I like the company and the people who work there but I am fed up with the contract ends with them other than that world's best company...
Dislikes
The contract ending alone is not good other than that everything is fine and people work there are gifted.
Work Details
Good and I like to work there again
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2021
Likes
I love Amazon,it was great and I am again with Amazon. I am very much excited for this role now. Looking for a great career with Amazon.
People also ask about Amazon Development Centre India's Customer Care Executives
Is Amazon Development Centre India a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 116 employee reviews, it's clear that most customer care executives have a positive experience working at Amazon Development Centre India. Company culture holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 4.0. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon Development Centre India pay their Customer Care Executives well?
According to AmbitionBox reviews, Amazon Development Centre India customer care executives rate their salary and benefits at 4.4 out of 5, based on 116 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Development Centre India is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Development Centre India's customer care executives salaries here and to read reviews specifically about salary and benefits at Amazon Development Centre India for customer care executives, click here.
How is the work culture at Amazon Development Centre India for Customer Care Executives?
Work culture at Amazon Development Centre India for customer care executives is rated 4.5 out of 5 by 116 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon Development Centre India. To read reviews specifically about work culture at Amazon Development Centre India for customer care executives, click here.
How is the job security at Amazon Development Centre India for Customer Care Executives?
Based on 116 reviews on AmbitionBox, Amazon Development Centre India's customer care executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon Development Centre India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon Development Centre India for customer care executives, click here.
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