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Alight Solutions Customer Success, Service & Operations Department Reviews

Updated 5 Apr, 2025
Overall Rating
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2.8/5
based on 69 reviews

Rating distribution

Category Ratings

3.1

Work-life balance

3.0

Job security

2.8

Company culture

2.8

Work satisfaction

2.6

Salary

2.6

Skill development

2.2

Promotions

What employees say about Alight Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

65% employees reported

Monday to Friday

Monday to Friday

100% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

84% employees reported

Gender based rating

2.0
female

Rated by Women

16 reviews

2.9
male

Rated by Men

51 reviews

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2.8
 • 69 Reviews
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 • 96 Reviews
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Top Mentions in Alight Solutions Customer Success, Service & Operations Department Reviews

69 reviews found

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People also ask about Alight Solutions's Customer Success, Service & Operations Department

Is Alight Solutions's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 69 employee reviews, it's clear that most employees have a below average experience working at Alight Solutions's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does Alight Solutions's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Alight Solutions's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.6 out of 5, based on 69 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Alight Solutions's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Alight Solutions's Customer Success, Service & Operations Department, click here .
How is the work culture at Alight Solutions's Customer Success, Service & Operations Department?
Work culture at Alight Solutions's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 69 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Alight Solutions's Customer Success, Service & Operations Department, click here .
How is the job security at Alight Solutions's Customer Success, Service & Operations Department?
Based on 69 reviews on AmbitionBox, Alight Solutions's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Alight Solutions's Customer Success, Service & Operations Department. To read reviews about job security at Alight Solutions's Customer Success, Service & Operations Department, click here .
Is work from home available at Alight Solutions's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Alight Solutions's Customer Success, Service & Operations Department employees work from home permanently, 65% work from the office, and 28% follow a hybrid model, based on 14 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Alight Solutions's Customer Success, Service & Operations Department?
To get a job at Alight Solutions's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Alight Solutions interview questions and practice your responses to prepare thoroughly.

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