Alacrity Ecommerce Solutions Private Limited Senior Processing Executive Reviews

Employer’s Response

Dear Reviewer, We acknowledge your review and it is good that you spoke about your disdain towards office politics. In order to position themselves or their teams and in an endeavor to get their tasks done on priority, employees, many a times indulge in informal, unofficial, ad-hoc activities that keep happening on the side. These get termed as Office Politics. Much of it is natural. Wherever people get together and work together on something as a unit, it is bound to occur. However, if you are experiencing negative politics that is putting you or your team in a deadlock or putting any deliverables at risk or compromising the quality of your work, we urge you to please report to us in person. Only this way, would we be able to understand the issues and work out a solution. Best wishes! Human Resources

Employer’s Response

Dear Reviewer, Thank you for taking time out to write a short but positive review. Every review is important and we appreciate your time to send in one. Best wishes!

Employer’s Response

Dear Reviewer, You were in an accountant's role. This is not a profile where an organisation has the leverage to allow any slips. Clients trust us with their data and there is zero tolerance on errors. Incompetence with numbers does not remain hidden and can be easily spotted. We understand how you may be feeling, however, we have a policy to let go of employees with a day's notice if performance gaps are seen during the training phase and these rules are clearly mentioned in the documentations that are done at the time of joining. Best wishes and regards.

Employer’s Response

Dear Reviewer, Thank you for your review. What you see in others is a reflection of your own self. So the good that you see in the organization - appreciation of your ideas by the company, your being encouraged to learn and the valuing of your contributions; all these are indicators that you believe in these and so you too must be exhibiting the same attitudes and behaviors with your colleagues and the newcomers. <> What we focus our attention on, grows. Focus on positive side, and see it increase. We hope all the positives that you see around you, keep growing. And that you too keep giving back by inculcating the values of sharing, encouraging, and appreciating your fellow colleagues and juniors. All the best! - Human Resources

Employer’s Response

Dear Reviewer, Thank you for your feedback. We understand where you are coming from. However, growth is a relative term. Alacrity is a services company. We serve the needs of our clients. Some departments have processes that are mechanical and transactional because that is what the client wants us to do. At the same time, there are other departments that handle such clients who have outsourced processes that need attention to detail, accuracy, creativity, out-of-the-box thinking etc. Your role in Content Management was more of the transactional kind. Your counter parts would be Content Writers, roles that thrive on creativity. The key is whether you at the time of hiring were found suitable for transactional roles or creative roles. <> Having answered your question, would like to go back to our start point of growth being relative. The employees in Content Management teams hold roles like QAs, Supervisors, Leads and can later onto Managerial roles. Sounds like growth to us, may be not to you. <> We suggest you to please check job descriptions clearly before you take up new roles in new setups. They usually describe everything. <> All the best! Thanks & Regards!

Employer’s Response

Dear Reviewer, Thank you for your review. Good to know if employees see skill building as a value addition and make maximum out of the learning opportunities that the organization provides. <> It is gratifying that employees have stayed with the company, learnt and grown to become contributing individuals. We take pride in the fact that even those who moved out, evolved into industry ready professionals in the environment and training that employees like you provided. Thank you for being there! <> Best wishes, Human Resources.

Employer’s Response

Dear Reviewer, Thank you for your review. The organization uses a rating method to grade employees and while employee's individual performance is the key deciding factor for salary hikes, department performance as well as Company's overall performance also influence the appraisal percentages for the year. To counter exceptional skews, if any, we also work out salary-corrections to bring employees at par with industry standards for that role. Would also like to add that with no standardization in the way Comp & Bens are being offered in the industry today, it has become difficult to set a right number for any role. At the same time, we do understand your concern and yes we are looking to bridge the gaps wherever we can. <> Best wishes, Human Resources.

Employer’s Response

Dear Reviewer, Thank you for sending in this short but positive review. Every review is important and we appreciate your time to send in one. Would like to take this opportunity to add that we do have day shifts, however, positions of Trainers are currently needed for only those processes that are supporting our clients in the US region. If a position similar to your profile comes or opens up for any of our day projects, you may put up your application through the IJP process. Till then, our best wishes and regards!