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AirAsia

Compare

based on 270 Reviews

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AirAsia Guest Service Assistant Reviews

based on 12 reviews

Updated 5 Feb, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.5

Skill development

3.4

Work Satisfaction

3.3

Salary & Benefits

3.2

Company culture

3.0

Work-Life balance

2.8

Promotions/Appraisal

Top Mentions in AirAsia Guest Service Assistant Reviews

12 reviews found

Sort by: Popular

Guest Service Assistant in Bangalore Rural

Full Time

·

Ground Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Dec 2021

Likes

Good work environment,customer service,New things to learn daily and they pay good salary.

Dislikes

Management doesn’t address our issues and lots of politics.

Work Details

I learnt everything on the job,Different allocations.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Guest Service Assistant in Bangalore / Bengaluru

Full Time

·

Guest Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 05 Feb 2024

Likes

You learn to multitask and also to manage between customers and upper management which gives you an exposure of how things work in the upper management level.

Dislikes

A lot of job dissatisfaction and stale career growth, more than performance the hierarchy takes the cake for growth and the list is very long till your time comes.

Work Details

Overall it was too moderate to be said they truth. People in the mid senior management post are too stringent minded about the growth.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Guest Service Assistant in New Delhi

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 23 Mar 2023

Likes

While working with Airasia I had learnt a lot.

Dislikes

Difficult to manage personal and professional life.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Guest Service Assistant in CCU Kolkata airport

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Feb 2023

Likes

Great company Fab work environment

Dislikes

Flexible shifts

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Guest Service Assistant in Bangalore / Bengaluru

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 May 2022

Likes

Nice work place. Nice work culture

Dislikes

There is slow career growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Assistant in Bangalore / Bengaluru

Ground Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Aug 2022

Likes

One of the worst companies which i have worked and management doesn't know how to manage the company and companies policies no company will deduct if you a sick but this company deduct a 8000 rs if you take 3 sick leave company policies are not work friendly and management are not supportive or not so co-operative with the staff

Work Details

Hectic and no chance of spending time with the family it's like we are robot and salary increment no promotion nothing we have to work just like a slum dog i don't refer any of my colleagues or friend's or relatives to join in this stupid company

Work days: Rotational Shift (Flexible Timings)

Guest Service Assistant in Chennai

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Apr 2022

Likes

Nothing

Dislikes

Management and its policies

Work Details

Interesting part of AirAsia is already over

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about AirAsia.

Guest Service Assistant in Bangalore / Bengaluru

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 12 Apr 2022

Likes

Job security

Dislikes

Partiality

Work Details

Not well

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Guest Service Assistant in Chennai

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 02 Nov 2021

Likes

You have good job security

Dislikes

Growth is very low and a bit of target pressures

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Guest Service Assistant in Indira Gandhi International Airport-Terminal-3

Full Time

·

Ground Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Aug 2022

Likes

Work culture, Airport Environment, Colleagues,helping nature

Dislikes

Politics, Unfriendly, Partiality, Attitude problem

Guest Service Assistant in New Delhi

Guest Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 07 Dec 2020

Likes

Nothing

Top trending discussions

View All

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

Got a question about AirAsia?

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People also ask about AirAsia's Guest Service Assistants

How is AirAsia to work for?

AirAsia is rated 3.5 out of 5, based on 12 reviews by employees on AmbitionBox. AirAsia is known for Job Security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at AirAsia read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at AirAsia?

According to AmbitionBox ratings, AirAsia employees rate its salary and benefits as 3.3 out of 5. You can know more about AirAsia Salaries at AmbitionBox

How is the work culture at AirAsia?

Work culture is rated 3.2 at AirAsia by 12 employees. While job security is rated 3.6 and work-life balance is rated 3.0 at AirAsia. Read detailed reviews by employees of AirAsia on AmbitionBox.

Tell us how to improve this page.

AirAsia Guest Service Assistant Reviews by Locations

AirAsia Guest Service Assistant Bangalore / Bengaluru Reviews

AirAsia Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 AirAsia reviews submitted by AirAsia employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AirAsia is the right company for you. 100% of employees reported the work...Read more

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AirAsia Reviews >
AirAsia Guest Service Assistant Reviews

Gender Based Ratings for AirAsia Guest Service Assistant

based on 12 reviews

Rated 3.6 for Job Security and 3.6 for Skill Development

Rated 3.7 for Job Security and 3.6 for Company Culture

Working Days for AirAsia Guest Service Assistant

based on 12 reviews

Rotational Shift

100%

Work Timings for AirAsia Guest Service Assistant

based on 12 reviews

Flexible timing

Strict (5.30am - 4pm)

Strict (4am - 2pm)

40%

30%

30%

Shift Timings for AirAsia Guest Service Assistant

based on 12 reviews

Day shift

100%

Business Travel for AirAsia Guest Service Assistant

based on 12 reviews

No travel

33%

Within country

25%

Within city

25%

International travel

17%

AirAsia Guest Service Assistant Salary

based on 42 salaries

₹3 L/yr - ₹5 L/yr

36% more than the average Guest Service Assistant Salary in India

View more details

Employee Benefits for AirAsia Guest Service Assistant

Office cab/shuttle

3 total responses

International/On-site exposure

1 total response

Health insurance

2 total responses

Job/Soft skill training

3 total responses

+1 more benefit

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