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Air India Sats Airport Services Customer Service Agent Hyderabad / Secunderabad Reviews

based on 12 reviews
Updated 7 Mar, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

4.2

Work satisfaction

4.0

Skill development

3.9

Job security

3.6

Company culture

2.7

Work-life balance

2.4

Promotions

2.0

Salary

Top Mentions in Air India Sats Airport Services Customer Service Agent Hyderabad / Secunderabad Reviews

12 reviews found

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People also ask about Air India Sats Airport Services, Hyderabad / Secunderabad Customer Service Agents

Is Air India Sats Airport Services, Hyderabad / Secunderabad a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 12 employee reviews, it's clear that most customer service agents have an average experience working at Air India Sats Airport Services, Hyderabad / Secunderabad. Work satisfaction holds the highest rating at 4.2, while salary is rated the lowest amongst all factors at 2.0. Read reviews about work satisfaction and salary on AmbitionBox.
Does Air India Sats Airport Services, Hyderabad / Secunderabad pay their Customer Service Agents well?
According to AmbitionBox reviews, Air India Sats Airport Services, Hyderabad / Secunderabad customer service agents rate their salary and benefits at 2.0 out of 5, based on 12 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Air India Sats Airport Services, Hyderabad / Secunderabad's customer service agents salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services, Hyderabad / Secunderabad for customer service agents, click here.
How is the work culture at Air India Sats Airport Services, Hyderabad / Secunderabad for Customer Service Agents?
Work culture at Air India Sats Airport Services, Hyderabad / Secunderabad for customer service agents is rated 3.6 out of 5 by 12 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Air India Sats Airport Services, Hyderabad / Secunderabad for customer service agents, click here.
How is the job security at Air India Sats Airport Services, Hyderabad / Secunderabad for Customer Service Agents?
Based on 12 reviews on AmbitionBox, Air India Sats Airport Services, Hyderabad / Secunderabad's customer service agents rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Air India Sats Airport Services, Hyderabad / Secunderabad for customer service agents, click here.

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Working Days for Air India Sats Airport Services Customer Service Agent Hyderabad / Secunderabad

based on 12 reviews
Rotational Shift
74%
Monday to Saturday
13%
Monday to Friday
13%

Work Timings for Air India Sats Airport Services Customer Service Agent Hyderabad / Secunderabad

based on 12 reviews
Flexible timing
Strict (9pm - 6.30am)
Strict (6pm - 5.30am)
44%
22%
11%
23% employees reported other strict timings

Shift Timings for Air India Sats Airport Services Customer Service Agent Hyderabad / Secunderabad

based on 12 reviews
Night shift
Day shift
80%
20%

Business Travel for Air India Sats Airport Services Customer Service Agent Hyderabad / Secunderabad

based on 12 reviews
Within city
57%
No travel
43%
25% less than the average Customer Service Agent Salary in India
View more details
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