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AI Airport Services

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3.6

based on 480 Reviews

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AI Airport Services Customer Success, Service & Operations Department Kolkata Reviews

Updated 17 Feb, 2025

Overall Rating

3.8/5

based on 14 reviews

Rating distribution

4 (28.6%)

5 (35.7%)

1 (7.1%)

0 (0%)

Category Ratings

3.8

Work-life balance

3.5

Job security

3.3

Company culture

3.3

Salary

3.2

Skill development

3.2

Work satisfaction

2.8

Promotions

What employees say about AI Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

67% employees reported

No travel

34% employees reported

View more detailed insights

AI Airport Services is rated 3.8 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio ... Read more

AI Airport Services is rated 3.8 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Kolkata

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Jan 2025

Likes

Company culture - Good

Dislikes

Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Kolkata

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Feb 2025

Likes

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Promotions - Poor

Overall Rating

Customer Service Executive in Kolkata

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2023

Likes

Work life balance

Job security - Good
Work-life balance - Good

Dislikes

Very slow groth

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Junior Officer in Kolkata

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 11 Feb 2025

Likes

Work-life balance - Good

Dislikes

Skill development - Poor
Promotions - Bad
Company culture - Bad

Overall Rating

Customer Service Executive in Kolkata

Contractual

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Jul 2024

Likes

Nothing extraordinary to be said about this company.

Work-life balance - Good

Dislikes

There is not system of active promotion based on the year of services he or she served for the company. And a hole lot of politics within the staff.

Skill development - Poor
Promotions - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Operations - Other in Kolkata

Contractual

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Jan 2025

Likes

Shift timings good

Salary - Good
Work-life balance - Good

Dislikes

No Mediclaim policy

Skill development - Poor
Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about AI Airport Services.

Junior Officer-Customer service in Kolkata

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2025

Likes

Skill development - Good
Promotions - Good

Dislikes

Salary - Poor
Company culture - Poor

Overall Rating

Discover interview dos and don'ts from real experiences

Customer Executive in Kolkata

Contractual

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Nov 2023

Likes

Well and nice

Dislikes

No Future

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Executive in Kolkata

Contractual

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2023

Likes

Working here will help you understand how aviation industry works.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No growth.

Customer Service Executive in Kolkata

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Dec 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Customer Service Executive in Kolkata

Contractual

Operations Department

5.0

posted on 29 Dec 2023

Overall Rating

Ground Handling Staff in Kolkata

Contractual

Operations Support Department

5.0

posted on 23 Dec 2023

Overall Rating

Ramp Customer Service Executive in Kolkata

Full Time

Customer Success Department

3.0

posted on 18 Dec 2023

Overall Rating

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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More about working at AI Airport Services

Facility Management Services
1k-5k Employees (India)
Urban Transport

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 AI Airport Services reviews submitted by AI Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AI Airport Services is the right company for you. ... 66% of employees reported the working days at AI Airport Services as Rotational Shift. 67% employees reported the work timings at AI Airport Services as Flexible timing. Read more

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AI Airport Services Reviews

AI Airport Services Salaries in Customer Success, Service & Operations Department in Kolkata

Customer Service Executive 20 salaries	₹2.3 L/yr - ₹4 L/yr
Senior Customer Service Executive 6 salaries	₹3.1 L/yr - ₹3.6 L/yr
Handy Man 5 salaries	₹2 L/yr - ₹2.1 L/yr
Customer Agent 4 salaries	₹2.4 L/yr - ₹3 L/yr
Customer Service Associate 3 salaries	₹2.5 L/yr - ₹2.5 L/yr