ACT Fibernet is rated
3.2 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ACT Fibernet is rated
3.2 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in ACT Fibernet Customer Care Executive Reviews
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44 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Sep 2024
Likes
Nothing good
Dislikes
Worst hr department
If you fresher or experience don't go for the interview they interview for just time pass and i went to this company and crack the interview of act fiber net. Hr intimated me after documentation we discuss salary she intimated that they will provide 12k by hand I have 2years experience with CSA role. I negotiated with hr then she offered me 20k by hand and i accept the offer but again she called and said sorry management is not agree with package and they will provide you 17k by hand and that to i accept it. I didn't get any offer letter the joining date has arrived I called her and she said sorry hr department is not ok with your package we will offer only 14k by hand which is my previous company CTC in vizag. Worst experience that I have faced in Hyderabad with this company...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Very Scamming And world worst ISP they always deducted the amount
Dislikes
Very bad services
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
T nagar Chennai tamilnadu
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2022
Likes
Job security and work experience was good learned a lot
Dislikes
Changing of process more than a time is bit difficult to opt at the same time according to that package is less
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
telsales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Apr 2022
Likes
Organization good safe to work
Dislikes
no proper support they will ask employees to leave worked for 8 years just last 4 months not performed
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
CCE Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Jan 2022
Likes
I have work in ACT for 3 years as a CCE...work balance life very good....Most important management is very good and they are very supportive...TL's are also very supportive....for freshers it's a very good company ......
Work Details
Excellent...
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Job security
Dislikes
Not there
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Chennai
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Sep 2021
Likes
My Lead And Managers Are Very Supportive Will Hear What I'm Saying and support me without compromising the work ,100% Job Security They Wont Leave Employee At Any situation.
Dislikes
Nothing As Of Now
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2021
Likes
Na
Dislikes
Work pressure
Work Details
Not bad
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Oct 2020
Likes
Happy to work at Act fibernet...
Good work environment nd culture
Dislikes
....
Work Details
Firstly i thought it was a tough job but later on I am very much happy doing working on Act
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Care Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2022
Likes
Support from the team leaders and managers
Dislikes
They won't give leaves until unless you show some proofs
Work Details
Awesome
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
cce Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 May 2021
Likes
In Act nothing to like we need any position need to chat and there is so much politics
Dislikes
politics and there is no growth
Work Details
Bakwas nothing much more to talk
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ho banjara hills
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2022
Likes
Company policies and management
Dislikes
Small changes in the company no politics should be there
Work Details
Superb
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Cse Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2021
Likes
Good
Dislikes
To good
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about ACT Fibernet's Customer Care Executives
Is ACT Fibernet a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 44 employee reviews, it's clear that most customer care executives have an average experience working at ACT Fibernet. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does ACT Fibernet pay their Customer Care Executives well?
According to AmbitionBox reviews, ACT Fibernet customer care executives rate their salary and benefits at 3.3 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ACT Fibernet's customer care executives salaries here and to read reviews specifically about salary and benefits at ACT Fibernet for customer care executives, click here.
How is the work culture at ACT Fibernet for Customer Care Executives?
Work culture at ACT Fibernet for customer care executives is rated 3.4 out of 5 by 44 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ACT Fibernet for customer care executives, click here.
How is the job security at ACT Fibernet for Customer Care Executives?
Based on 44 reviews on AmbitionBox, ACT Fibernet's customer care executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ACT Fibernet for customer care executives, click here.
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