Access Healthcare Customer Service Executive Reviews
based on 4 reviews
Updated 13 Jan, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
2.0
Company culture
2.0
Job Security
2.0
Salary & Benefits
2.0
Work-Life balance
2.0
Skill development
2.0
Promotions/Appraisal
2.0
Work Satisfaction
Access Healthcare is rated
3.1 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Access Healthcare is rated
3.1 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Feb 2023
Likes
the worst company which I haven't worked in my entire life please the upcoming joiners please don't join this useless company because I am having my own experience in this company working and logging on for the all 9 hours but still not providing the salary so please this is the bull shit company the upcoming joiners if u guys not completing ur target you guys will never get the salary . As I know salary is all about the working or login hours but the salary is depend on the target what u achieve. If u still don't achieve the target the day will be full LOP .As I know the target is all about the incentive what we get if we dnt achieve the target they have rights to hold the incentive but the salary .So this the use less company please don't waste your time joining this company...Read More
Dislikes
worst company dont waste ur time joining this use less compamy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback.
Customer Service Executive in
Mumbai Suburban
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2021
Likes
Awesome place to work. Good management.
Dislikes
Nothing I disliked.
Work Details
It's awesome. I enjoy working.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your five star review. We are very happy to learn that you love working with us. We wish you a fruitful journey ahead.
Support environment, Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Work Details
It's good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your five star review. We are very happy to learn that you love working with us. We wish you a fruitful journey ahead.
Customer Service Executive in
Hyderabad / Secunderabad
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Coimbatore
Full Time
·
Health Informatics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Salary was my biggest concern otherwise it's a good company
Dislikes
Salary was my biggest concern. I did not get enough help from my colleagues I mean the other team leaders. They speak behind my back a lot especially Arun S from foxtrot team in coimbatore. Sathish was my manager and he never helps anyone but takes credits for everything which is not okay for any employee.
Senior Associate in
Chennai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Nothing
Dislikes
There is no job guarantee.. they are facing huge loss. Company is in debt.. Huge revenue client was very much disappointed of the services they got, partial process moved to omega.. TL and managers are worst, they don't care about employees, they will only think about themselves, there is no value for your work.. they will replace you as soon as possible if you have some issues with ur TL(Ranjith in dlf) he don't have any knowledge . He is TL because he is favourite to his manager. He don't have any skill.. utter waste company and Omega healthcare has great value and you will have job security...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Just because of good salary and benefits.
Dislikes
They have very difficult projects for working and there's so much of work pressure everyday which is increasing day by day. Even I feel insecure about my job everyday.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your 3-star ratings
Team Lead in
Chennai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2024
Likes
You can work as long as you can without any expectations
Dislikes
Policies. You will not know how the decisions are taking. You will get only the information. Not details.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback. We would like to address the concerns raised by you. Please share further details at info@accesshealthcare.com. We will try our best to assist you.
Senior Associate in
Coimbatore
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
We can learn more
Dislikes
Much more things to say
Employer’s Response
Thank you for your rating
Analyst in
New Delhi
Full Time
·
Healthcare & Life Sciences - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Only they provide hike , nothing else
Dislikes
Everything , food is worst, no parking area, no proper canteen area , rushed everywhere like a fish market
Employer’s Response
Thank you for your 3 star rating.
Senior Associate in
Coimbatore
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
like
Dislikes
not dislike I like access healthcare
Employer’s Response
Thank you for your 5 star rating.
Team Lead in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2024
Likes
Good Salary and benefits.
Dislikes
Culture, management,
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Nothing
Dislikes
Politics, no promotions, salary deduction, dominant attitude
Team Lead in
Chennai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Aug 2024
Likes
Best company to work in RCM
Dislikes
Nothing to dislike about access
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Access Healthcare Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Management Trainee in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Work culture and Environment
Dislikes
No market revision on salary for existing employees. Most the employees are moving out half heartedly only because of salary concerns. Access can gain more loyal and stabilized employees if a market revision on salary was provided. This can be done atleast for the employees who work for more than 5+ years.
SME in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Some of the TL are friends if u have a bad luck your will end up with phyco TL and manager tagging.
Dislikes
They are not even considered you as human , treating like a mechine which related to emotions of your will look deep low
If you work hard you will get promotion depends on your TL , if TL had some favour on other partner what ever you do you will not get promoted
Employer’s Response
Thank you for your 3 star rating.
Senior Client Partner in
Srikakulam (working remotely)
Full Time
·
Healthcare & Life Sciences - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Very friendly employees and encourages employees in doing various matrices and working facilities are good in various aspects and we can learn and gain knowledge in different forms. Mostly supportive and motivated team
Dislikes
Use to give extra work in absence of other employees and no proper leaves
Employer’s Response
Thank you for your rating.
Senior Client Partner in
Pune
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Just they give good salary not according to market standards due to employee being abscond.
Dislikes
So many points
1. No work life balance
2.If you are joining access healthcare just forget about your family due to work pressure and no leaves.
3.If you want leave compensate that on Saturday it gets mandatory after you complete your ramp.
4.The negative surrounding around you in ensemble denial project everyone just criticizing eachother for joining access healthcare from start of the day
5.As the day start with meeting with quality errors specifically mentioning names and making the employee uncomfortable for that error in front of everyone .
6.This point mostly specify seniors view as the tenured employees gets chance for being auditor. as most of them are leaving the organisation so even incomplete knowledge gets the chance
So this are few points to keep you awa...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Principal Consultant in
Chennai
Full Time
·
Management Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Dec 2024
Likes
The co worker and members
Dislikes
Everything, the leadership team is not giving any priority for improving their process. Focus is only on production. No one bothered about what is the quality of the jobs we do. They wake only when client started asking the question
Work Details
Work policy:
Few people are only to work from office, and few people are only to work from home
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your rating.
Senior Client Partner in
Chennai
Full Time
·
Production Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
We can learn in some project
Dislikes
There is no job security.I took ML and I asked for wfh for 3 months hence my baby is only 4 month old.Actually there is wfh in my project but they told me to come to office they unable to provide wfh.Then they terminate me and mentioned as they unable to reach me and also they told me that they provide wfh but I refused to work there.How worst they were.If they provide wfh then why I have to quit.I'm unable to digest the lie they wrote in that mail....Read More
AR Analyst in
Noida
Full Time
·
Production Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Team support, learning environment
Dislikes
Stupid politics, promotion only for lickers and those who do buttering, no appreciation unless you're too close to your supervisor and cab management
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Client Specialist in
Mumbai
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Timely salary
Dislikes
No growth
No employee satisfaction
No acknowledgement of employee requirements
Long working hours
Unnessary meetings
Fake R and R
Politics
Everything is wrong in access except for on time salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Client Specialist in
Chennai
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Appraisal percentage an average of 10%
Dislikes
If your manager dissatisfied in one occasion of your work in a year like one in hundred. They will cancel your appraisal. You will not get appraisal for that whole year. And no leaves are permissable and you must work in holidays..no work life balance. If we login by 8.30 in the morning it will take upto night 9.30 to complete the task that they providing...all their moto is to move the cases amd satisfy clients...that's all.....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Clinical Documentation Specialist in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Atmosphere is good
Dislikes
There is no career growth and hr team is not supporting for employees it's very rude handling...in cds process there is no growth for future