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3.6

based on 212 Reviews

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Accel IT Services Engineer- Customer Support Reviews

Updated 20 Mar, 2025
Overall Rating
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3.9/5
based on 22 reviews

Rating distribution

Category Ratings

3.4

Work-life balance

3.3

Company culture

3.3

Work satisfaction

3.2

Salary

2.9

Job security

2.9

Skill development

2.4

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What employees say about Accel IT Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

46% employees reported

Flexible timing

Flexible timing

36% employees reported

Within city

Within city

54% employees reported

View more detailed insights

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Top Mentions in Accel IT Services Engineer- Customer Support Reviews

22 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Accel IT Services's Engineer- Customer Supports

Is Accel IT Services a good place to work for Engineer- Customer Supports?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 22 employee reviews, it's clear that most engineer- customer supports have an average experience working at Accel IT Services. Work-life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.4.
Does Accel IT Services pay their Engineer- Customer Supports well?
According to AmbitionBox reviews, Accel IT Services engineer- customer supports rate their salary and benefits at 3.2 out of 5, based on 22 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accel IT Services's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at Accel IT Services for engineer- customer supports, click here .
How is the work culture at Accel IT Services for Engineer- Customer Supports?
Work culture at Accel IT Services for engineer- customer supports is rated 3.3 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Accel IT Services for Engineer- Customer Supports?
Based on 22 reviews on AmbitionBox, Accel IT Services's engineer- customer supports rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accel IT Services.

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Accel IT Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Accel IT Services reviews submitted by Accel IT Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accel IT Services is the right company for you. 46% o...f employees reported the working days at Accel IT Services as Monday to Saturday. 64% employees reported the work timings at Accel IT Services as Strict timing. Read more
Accel IT Services Engineer- Customer Support Salary
based on 106 salaries
₹1.5 L/yr - ₹4 L/yr
23% less than the average Engineer- Customer Support Salary in India
View more details
Employee Benefits for Accel IT Services Engineer- Customer Support
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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