Wfm MIS Analyst

Wfm MIS Analyst Interview Questions and Answers

Updated 19 Mar 2025

Q1. Experience in different skills

Ans.

Experienced in data analysis, reporting, and workforce management tools to optimize operational efficiency.

  • Proficient in Excel for data manipulation and reporting, creating pivot tables and complex formulas.

  • Experience with WFM software like Verint and NICE for scheduling and forecasting.

  • Skilled in SQL for querying databases to extract relevant workforce data.

  • Utilized data visualization tools like Tableau to present insights to stakeholders.

  • Conducted training sessions for team...read more

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