Voice Process Executive
10+ Voice Process Executive Interview Questions and Answers for Freshers

Asked in CGS

Q. What are the hardware components of a computer?
Hardware components of a computer include CPU, RAM, hard drive, motherboard, power supply, and peripherals.
CPU (Central Processing Unit) is the brain of the computer
RAM (Random Access Memory) stores data temporarily for quick access
Hard drive stores data permanently
Motherboard connects all the components together
Power supply provides power to the components
Peripherals include keyboard, mouse, monitor, and printer

Asked in CGS

Q. Tell me about a topic you are knowledgeable about.
The benefits of meditation
Reduces stress and anxiety
Improves focus and concentration
Increases self-awareness
Promotes emotional well-being
Enhances immune system function

Asked in Mobius Knowledge Services

Q. What are the applications of MS Office?
MS Office has various applications including Word, Excel, PowerPoint, Outlook, Access, Publisher, and OneNote.
Word is used for creating and editing documents
Excel is used for creating spreadsheets and performing calculations
PowerPoint is used for creating presentations
Outlook is used for managing emails, calendars, and contacts
Access is used for creating and managing databases
Publisher is used for creating publications such as brochures and newsletters
OneNote is used for note...read more

Asked in Alldigi Tech

Q. How many languages do you know?
I am fluent in three languages - English, Spanish, and French.
Fluent in English, Spanish, and French
Can communicate effectively in all three languages
Have experience working in multilingual environments

Asked in Teleperformance

Q. What is BPO?
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way for companies to handle non-core business functions such as customer service, technical support, and data entry.
It allows companies to focus on their core competencies and improve efficiency.
Examples of BPO services include call centers, back-office operations, and accounting services.
BPO providers are typically located in coun...read more
Asked in TezTecch

Q. Tell me about digital marketing
Digital marketing is the use of online platforms and technologies to promote products or services.
Digital marketing includes strategies such as social media marketing, email marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising.
It allows businesses to reach a larger audience, target specific demographics, and track the effectiveness of their campaigns.
Examples of digital marketing tools include Google Ads, Facebook Ads, email marketing platforms lik...read more
Voice Process Executive Jobs




Asked in IntouchCX

Q. Speak about a random topic for one minute.
The impact of social media on mental health
Social media can have both positive and negative effects on mental health
Constant comparison to others can lead to feelings of inadequacy and low self-esteem
Cyberbullying and online harassment can contribute to anxiety and depression
However, social media can also provide a sense of community and support for those struggling with mental health issues

Asked in Amazon

Q. What is your greatest weakness?
My weakness is that I tend to be overly critical of my own work, which can sometimes lead to self-doubt.
I have a tendency to overanalyze my work and seek perfection
I can be too hard on myself when things don't go as planned
I am working on improving my self-confidence and learning to accept constructive criticism
Share interview questions and help millions of jobseekers 🌟

Asked in Teleperformance

Q. How would you handle a situation where you didn't understand a customer's request?
I am a dedicated professional with strong communication skills, adept at handling voice processes efficiently and effectively.
I have experience in customer service, resolving queries and providing information to clients.
I am skilled in using voice modulation and tone to enhance customer interactions.
I can handle multiple calls simultaneously while maintaining a high level of service.
For example, I once managed a high-volume call center during peak hours, ensuring all customer...read more

Asked in Accenture

Q. What are your strengths?
My strength lies in my excellent communication skills, ability to multitask, and problem-solving capabilities.
Excellent communication skills - able to effectively convey information and listen actively
Ability to multitask - can handle multiple tasks simultaneously without compromising quality
Problem-solving capabilities - adept at analyzing situations and finding practical solutions

Asked in Cognizant

Q. Name some fungal diseases
Some fungal diseases include athlete's foot, ringworm, and candidiasis.
Athlete's foot is a common fungal infection that affects the skin on the feet.
Ringworm is a contagious fungal infection that can affect the skin, scalp, and nails.
Candidiasis is a fungal infection caused by yeast that can affect various parts of the body.

Asked in Amazon

Q. What languages do you know?
I am fluent in multiple languages, which enhances my communication skills and ability to assist diverse clients effectively.
Fluent in English, which is essential for clear communication in a global environment.
Proficient in Spanish, allowing me to assist Spanish-speaking clients effectively.
Knowledge of French, which helps in engaging with clients from French-speaking regions.
Basic understanding of Mandarin, useful for communicating with clients from China.
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