Technical Support Officer Interview Questions and Answers

Basic knowledge of software installation includes understanding system requirements, installation process, troubleshooting common issues, and ensuring proper configuration.

• Understanding system requirements before installing software

• Following installation process step by step

• Troubleshooting common installation issues like compatibility errors or missing dependencies

• Ensuring proper configuration post-installation

• Examples: Installing Microsoft Office, Adobe Photoshop, antivirus ...read more

Key injection in Matm's

• Key injection is the process of loading encryption keys into a device

• Matm's is likely a specific device or system that requires key injection

• The process may involve physical access to the device and specialized software

• Key injection is important for ensuring secure communication and data protection

Ohm's law states that the current through a conductor between two points is directly proportional to the voltage across the two points.

• Ohm's law is a fundamental principle in electrical engineering

• It states that the current flowing through a conductor is directly proportional to the voltage applied across it

• The proportionality constant is known as resistance and is measured in ohms

• The formula for Ohm's law is I = V/R, where I is the current, V is the voltage, and R is the res...read more

IP configuration is the process of setting up network settings for a device, such as assigning an IP address, subnet mask, and default gateway.

• IP configuration is essential for devices to communicate on a network.

• It involves assigning a unique IP address to each device to ensure proper communication.

• Subnet mask helps determine which part of the IP address is the network portion and which part is the host portion.

• Default gateway is the IP address of the router that connects th...read more