Technical Service Officer Interview Questions and Answers

Handling complaints at running sites involves listening to the issue, investigating the root cause, providing solutions, and following up for resolution.

• Listen attentively to the complaint and gather all relevant information.

• Investigate the root cause of the complaint to understand the issue thoroughly.

• Provide immediate solutions if possible to address the complaint effectively.

• Follow up with the complainant to ensure that the issue has been resolved satisfactorily.

• Document t...read more

By highlighting the superior quality, performance, and benefits of our brand compared to others, and providing technical support for any necessary adjustments.

• Educate on the unique features and benefits of our brand

• Demonstrate superior performance through tests and comparisons

• Provide technical support for any necessary adjustments or modifications

• Offer incentives or promotions to encourage the switch

• Build trust and credibility through testimonials and case studies

OPC cement is Ordinary Portland Cement with standard quality, while premium cement is a higher grade with additional properties.

• OPC cement is the most commonly used type of cement for general construction purposes.

• Premium cement, on the other hand, has additional properties such as higher strength, durability, and resistance to chemicals.

• Premium cement is often used in specialized construction projects where higher performance is required, such as high-rise buildings, bridges...read more

M in M20 refers to the mix ratio of cement, sand and aggregate in concrete.

• M20 is a mix ratio of 1:1.5:3, which means 1 part cement, 1.5 parts sand and 3 parts aggregate are used in making concrete.

• The letter 'M' stands for 'mix', and the number after it denotes the compressive strength of the concrete in megapascals (MPa) after 28 days of curing.

• The mix ratio and compressive strength of concrete vary depending on the intended use and environmental conditions.

• Other common mix...read more

Zipsam is a chemical additive used in cement to improve workability and reduce water content.

• Zipsam is a type of superplasticizer that helps in reducing water content in cement mixtures.

• It improves the workability of cement by allowing for easier placement and compaction.

• Zipsam can also enhance the strength and durability of concrete structures.

• Example: Adding Zipsam to a cement mixture can result in a higher slump value and better flowability.

• Example: Zipsam can help in achi...read more

Cement is a binding material used in construction to hold together bricks, stones, and other materials.

• Cement is a fine powder made from limestone, clay, and other minerals.

• When mixed with water, cement forms a paste that hardens and binds materials together.

• Common types of cement include Portland cement, which is used in most construction projects.

• Cement is a key ingredient in concrete, mortar, and grout.

• It plays a crucial role in the strength and durability of structures.