Technical Service Executive

Technical Service Executive Interview Questions and Answers

Updated 12 Jul 2025
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6d ago

Q. Tell about concrete test cement test properties mix design etc

Ans.

Concrete testing involves evaluating properties such as compressive strength, workability, and durability.

  • Concrete mix design involves determining the optimal ratio of cement, water, and aggregates for a specific application.

  • Cement testing includes evaluating properties such as fineness, setting time, and strength.

  • Concrete properties such as compressive strength, workability, and durability can be tested using various methods such as slump tests, compression tests, and permea...read more

3d ago

Q. How do you prepare a 0.1 N NaOH solution?

Ans.

To prepare 0.1 normal NaOH solution, dissolve 4 grams of NaOH in 1 liter of distilled water.

  • Measure 4 grams of NaOH using a balance.

  • Add the measured NaOH to a container.

  • Add distilled water to the container and stir until the NaOH is completely dissolved.

  • Make up the volume to 1 liter with distilled water.

  • Label the container as 0.1N NaOH solution.

3d ago

Q. What is equivalent mass?

Ans.

Equivalence mass refers to the mass of a substance that is equivalent to a given amount of another substance in a chemical reaction.

  • Equivalence mass is used in stoichiometry to determine the amount of one substance needed to react with another.

  • It is calculated based on the balanced chemical equation and the molar masses of the substances involved.

  • For example, in the reaction 2HCl + Na2CO3 -> 2NaCl + H2O + CO2, the equivalence mass of Na2CO3 is 105.99 g/mol.

4d ago

Q. What is Molality and Normality

Ans.

Molality is the concentration of a solute in a solvent expressed in moles per kilogram, while Normality is the concentration of a solute in a solution expressed in equivalents per liter.

  • Molality is a measure of the number of moles of solute per kilogram of solvent.

  • It is commonly used in chemistry to express the concentration of a solute in a solution.

  • For example, a solution with a molality of 0.5 mol/kg means that there are 0.5 moles of solute dissolved in 1 kilogram of solve...read more

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5d ago

Q. 1. Molar mass of H2SO4

Ans.

The molar mass of H2SO4 is 98.09 g/mol.

  • H2SO4 is a chemical formula for sulfuric acid.

  • To calculate the molar mass, we need to find the atomic masses of each element in the formula.

  • The atomic mass of hydrogen (H) is 1.01 g/mol, sulfur (S) is 32.07 g/mol, and oxygen (O) is 16.00 g/mol.

  • Multiply the atomic masses by the number of atoms in the formula and sum them up to get the molar mass.

  • For H2SO4, the molar mass is (2 * 1.01) + 32.07 + (4 * 16.00) = 98.09 g/mol.

5d ago

Q. Can you tell me about yourself?

Ans.

I am a dedicated Technical Service Executive with a passion for problem-solving and customer support in the tech industry.

  • Background in IT support with over 3 years of experience in troubleshooting hardware and software issues.

  • Skilled in providing excellent customer service, having resolved over 500 customer inquiries in my previous role.

  • Proficient in using various ticketing systems like Zendesk and JIRA to manage and track customer issues efficiently.

  • Strong communication ski...read more

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Q. Explain your work profile.

Ans.

As a Technical Service Executive, I provide support and solutions for technical issues, ensuring customer satisfaction and product efficiency.

  • Assist customers with troubleshooting technical issues via phone, email, or chat.

  • Provide detailed product knowledge to help customers understand features and functionalities.

  • Document customer interactions and technical issues in a CRM system for future reference.

  • Collaborate with engineering teams to resolve complex technical problems, e...read more

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