Technical Service Desk Engineer

Technical Service Desk Engineer Interview Questions and Answers

Updated 13 Feb 2024

Q1. What is DNS , DHCP and Dora process in DHCP server , Operating system, Windows Troubleshooting, Blue Dump Errors,

Ans.

DNS is a system that translates domain names to IP addresses. DHCP assigns IP addresses to devices. DORA is the process of DHCP lease allocation.

  • DNS translates domain names to IP addresses

  • DHCP assigns IP addresses to devices

  • DORA is the process of DHCP lease allocation

  • Windows Troubleshooting involves identifying and resolving issues with the operating system

  • Blue Dump Errors are system errors that occur when the operating system encounters a critical error and has to shut down ...read more

Q2. How to fix network issues in a device?

Ans.

To fix network issues in a device, troubleshoot the problem, check hardware and software settings, and reset network configurations if necessary.

  • Identify the issue by checking network connectivity and error messages

  • Verify hardware connections and ensure cables are properly connected

  • Check software settings such as IP address, DNS, and firewall configurations

  • Restart the device and reset network configurations if needed

  • Update network drivers and firmware if outdated

  • Perform netwo...read more

Technical Service Desk Engineer Jobs

Technical Service Desk Engineer || Andheri (Mumbai) 2-7 years
Team Computers
3.6
₹ 1 L/yr - ₹ 3 L/yr
Mumbai
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