Technical Service Desk Engineer Interview Questions and Answers

To fix network issues in a device, troubleshoot the problem, check hardware and software settings, and reset network configurations if necessary.

• Identify the issue by checking network connectivity and error messages

• Verify hardware connections and ensure cables are properly connected

• Check software settings such as IP address, DNS, and firewall configurations

• Restart the device and reset network configurations if needed

• Update network drivers and firmware if outdated

• Perform netwo...read more