Technical Service Desk Engineer Interview Questions and Answers

DNS is a system that translates domain names to IP addresses. DHCP assigns IP addresses to devices. DORA is the process of DHCP lease allocation.

• DNS translates domain names to IP addresses

• DHCP assigns IP addresses to devices

• DORA is the process of DHCP lease allocation

• Windows Troubleshooting involves identifying and resolving issues with the operating system

• Blue Dump Errors are system errors that occur when the operating system encounters a critical error and has to shut down ...read more

To fix network issues in a device, troubleshoot the problem, check hardware and software settings, and reset network configurations if necessary.

• Identify the issue by checking network connectivity and error messages

• Verify hardware connections and ensure cables are properly connected

• Check software settings such as IP address, DNS, and firewall configurations

• Restart the device and reset network configurations if needed

• Update network drivers and firmware if outdated

• Perform netwo...read more